Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $68,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401K with employer matching
Paid Time Off
parking assistance
Job Description
Social Misfits and The Foolery are vibrant and unique hospitality establishments located in Grand Rapids, Michigan. Social Misfits is a distinctive café known for its creative and delicious offerings centered around waffles, featuring both savory and sweet varieties made from scratch with farm-fresh, local ingredients. It cultivates a cozy, lounge-like atmosphere inspired by the romanticism and dark allure of historic speakeasies, providing an extraordinary dining experience. The café also prides itself on its locally sourced Michigan maple syrups, craft cocktails, and locally roasted coffee from The Great Lakes Coffee Roasting Company. Whether it's an unusual lunch meeting, a special dinner... Show More
Job Requirements
- High school diploma or equivalent
- 1+ years of restaurant management experience
- 2+ years of bartending experience
- Proven history of running a successful cocktail program
- Open availability and be willing to be scheduled according to business demands
- Ability to work flexible days and hours, including weekends and holidays
- Good communication and interpersonal skills
- Attention to detail and ability to multitask in a fast-paced environment
- Physical ability to unpack products and sort them including bend and lift to up to 50 pounds
- Ability to stand for extended periods of time, and move about the restaurant over the shift
- Ability to lead and motivate to accomplish daily tasks
- Ability to exercise discretion and independent judgment
- Knowledge of health and safety regulations and compliance standards
- Flexibility to work varying hours, including evenings, weekends, and holidays
Job Qualifications
- High school diploma or equivalent
- 1+ years of restaurant management experience
- 2+ years of bartending experience
- Proven history of running a successful cocktail program
- Good communication and interpersonal skills
- Attention to detail and ability to multitask in a fast-paced environment
- Ability to lead and motivate to accomplish daily tasks
- Ability to exercise discretion and independent judgment
- Knowledge of health and safety regulations and compliance standards
- Ability to work flexible days and hours, including weekends and holidays
- Preferred: Servsafe and Alcohol Management Training
- Preferred: Restaurant 365 experience
- Preferred: POS management experience
Job Duties
- Create weekly schedule and ensure proper labor goals are met at all hours of operation
- Participate in the interviewing, hiring and training of new employees
- Oversee and guide the performance of the FOH restaurant staff while acting as Manager on Duty
- Work with Human Resources to maintain accurate employee records and approve clock ins/outs for hourly employees
- Work with the Finance Department to ensure accurate and prompt submission and approval of invoices
- Communicate appropriately and frequently with the Management Team
- Provide training, coaching, and feedback to hourly employees to ensure high-quality service standards
- Conduct daily briefings on matters of importance to the team during Pre-Shifts
- Oversee the opening and closing procedures, ensuring that all tasks are completed accurately and efficiently
- Stay in daily communication with the Management Team via the Daily Shift Log
- Delegate tasks and responsibilities effectively, ensuring smooth workflow and efficient use of resources
- Monitor the dining area to ensure cleanliness, proper setup, and adherence to health and safety standards
- Maintain a welcoming and comfortable atmosphere in the dining room
- Provide exceptional customer service by greeting and engaging with guests, ensuring their needs are met throughout their dining experience to build their intent to return
- Manage customer complaints, conflicts, and emergencies, making quick decisions to resolve issues and maintain the restaurant's positive reputation
- Possess knowledge on operating the point-of-sale system with a high level of efficiency
- Coordinate with the kitchen staff to ensure timely preparation and delivery of food orders
- Act as a final check on the quality of food and beverage items before they are served to guests and ensure appropriate garnishes and condiments are on plates
- Monitor inventory levels, track supply usage, and notify management as needed to avoid shortages
- Implement and enforce standard operating procedures, including cash handling, safety protocols, and cleanliness guidelines
- Collaborate with other managers and leadership to develop and implement strategies for improving operational efficiency and customer satisfaction
- Monitor employee attendance, punctuality, and adherence to company policies
- Conduct cash register audits, ensuring accurate cash handling and adherence to financial procedures
- Model a positive work environment at all times
- Ensure that staffing needs are met and communicate promptly and directly with Management if issues arise
- Assist in the training of new hires for all FOH positions
- Possess knowledge of how to perform and operate in all FOH positions
- Possess full knowledge of food and beverage products served and utilize suggestive selling techniques
- Guide guests through menus, answer questions thoroughly and provide specific item suggestions and information about the establishment
- Know and apply federal, state, and local laws governing the service of alcoholic beverages, as well as the restaurant's policies regarding liquor service and liability
- Understand and utilize all safety and sanitation practices as defined in the safety program and report any accidents to management
- Ensure execution of the cocktail program
- this includes but is not limited to recipe creation, ordering, bar organization, communication, training, and prep
- Maintain relationships with all beverage suppliers and keep up with current pricing and beverage trends
- Ensure 100% compliance with all company policies and laws
- Perform other duties and tasks as assigned or determined by management or leadership.
OysterLink supports hiring across hospitality industries.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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