Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.25 - $21.75
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee recognition programs
Training and Development
flexible schedule
Career advancement opportunities
Job Description
Urban Air Adventure Parks is a leading indoor adventure park and the foremost name in location-based entertainment. Based in Dallas, Texas, Urban Air pioneered the indoor adventure park concept and has grown to become the largest operator of adventure parks worldwide. The brand focuses on creating memorable experiences that allow kids and families to engage in fun, interactive activities designed to inspire kids to aim higher and achieve feats they may not have thought possible. Urban Air locations offer a variety of entertainment options including trampoline parks, obstacle courses, climbing walls, and more, all within a safe environment designed to... Show More
Job Requirements
- Experience in hospitality
- 1+ year supervisory or management experience
- Ability to pass a background check
- Willingness to work weekends, evenings and holidays
- Ability to stand for long periods and move about facility
- Ability to lift and carry up to 30 pounds
- Must have regular and predictable attendance
- Ability to work in a noisy, fast-paced environment with distracting conditions
- Ability to read and write handwritten notes
Job Qualifications
- Experience in hospitality is a must (Theme Parks, Family Entertainment Centers, Hotels, Resorts, Casinos, or Restaurants)
- 1+ year supervisory or management experience required
- Ability to pass a thorough background check
- CPR/First Aid Certification is preferred
- Brand Ambassador and Culture Champion
- Demonstrated ability of developing team members in areas of responsibility
- Must be professional, energetic, self-motivated, able to motivate others, and have a positive attitude
- Computer skills essential - Microsoft Office (Excel, Word, PowerPoint)
- Professional grooming and conduct must be constantly displayed to set an example for staff
- Ability to enthusiastically interact with others
- Adaptability, flexibility, general enthusiasm for the business
- Strong communication skills
- ability to write and verbally communicate in a clear and concise manner
- Willing to learn and adapt to changes or challenges
- Ability to establish working relationships with all employees, management, and vendors
- Exercise good judgment in decision-making
- Appreciation of diversity (thought, ethnic, gender, etc.)
- Must be able and willing to work weekends, evenings and holidays
Job Duties
- Cultivate a team environment that provides exceptional customer service while directing the team and ensuring all staff members perform at a consistently high level
- Assist in hiring, retention of staff, coaching, discipline
- ensure execution of staff training programs
- Develop weekly schedules and ensure staffing levels and lead coverage is appropriate to meet the needs of the business and maximize the customer experience
- Lead and influence staff through effective motivation, leveraging individual strengths to ensure customer satisfaction and maximum productivity
- Select, develop staff and trainers for more responsibility or internal promotability into a leadership program
- Ensure execution of all employee recognition and incentive programs as directed
- Assist with inventory and controlling expenses
- Responsible for all aspects of the operation including entertainment, food, beverage, attractions and property inspections
- Maintain a safe, clean and secure environment for all guests and staff
- Continuously improves operational execution through attention to detail and adherence to Urban Air operating standards and philosophies
- Other duties as assigned
OysterLink helps restaurants, hotels, and hospitality businesses hire.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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