Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.50 - $20.75
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
Urban Air Adventure Parks is the leading indoor adventure park and the market leader in location-based entertainment. Founded and headquartered in Dallas, Texas, Urban Air pioneered the indoor adventure park concept and has grown to become the largest adventure park operator in the world. Focused on delivering a dynamic and fun-filled environment where families and children can enjoy a variety of entertainment options, Urban Air is dedicated to creating memorable experiences that encourage children to aim higher and achieve goals they never thought possible. Each location embodies the company’s Culture of Activating Awesome, ensuring that guests not only have fun... Show More
Job Requirements
- Education level relevant to hospitality or management preferred
- experience in hospitality industry including theme parks, family entertainment centers, hotels, resorts, casinos or restaurants
- minimum of 1 year supervisory or management experience
- ability to pass a thorough background check
- willingness to obtain or hold CPR/First Aid Certification preferred
- professional grooming and conduct
- computer literacy with proficiency in Microsoft Office Suite
- ability to work flexible hours including weekends, evenings and holidays
- physical ability to stand for long periods, lift up to 30 pounds, and work in a fast-paced, noisy environment
- strong communication and interpersonal skills
- ability to motivate and develop staff
- ability to adapt to change and work under pressure
- ability to maintain a clean, safe and secure work environment
- regular and predictable attendance
Job Qualifications
- Experience in hospitality is a must (Theme Parks, Family Entertainment Centers, Hotels, Resorts, Casinos, or Restaurants)
- 1+ year supervisory or management experience required
- ability to pass a thorough background check
- CPR/First Aid Certification is preferred
- brand ambassador and culture champion
- demonstrated ability of developing team members in areas of responsibility
- must be professional, energetic, self-motivated, able to motivate others, and have a positive attitude
- computer skills essential - Microsoft Office (Excel, Word, PowerPoint)
- professional grooming and conduct must be constantly displayed to set an example for staff
- ability to enthusiastically interact with others
- adaptability, flexibility, general enthusiasm for the business
- strong communication skills
- ability to write and verbally communicate in a clear and concise manner
- willing to learn and adapt to changes or challenges
- ability to establish working relationships with all employees, management, and vendors
- exercise good judgment in decision-making
- appreciation of diversity (thought, ethnic, gender, etc.)
- must be able and willing to work weekends, evenings and holidays
Job Duties
- Cultivate a team environment that provides exceptional customer service while directing the team and ensuring all staff members perform at a consistently high level
- assist in hiring, retention of staff, coaching, discipline
- ensure execution of staff training programs
- develop weekly schedules and ensure staffing levels and lead coverage is appropriate to meet the needs of the business and maximize the customer experience
- lead and influence staff through effective motivation, leveraging individual strengths to ensure customer satisfaction and maximum productivity
- select, develop staff and trainers for more responsibility or internal promotability into a leadership program
- ensure execution of all employee recognition and incentive programs as directed
- assist with inventory and controlling expenses
- responsible for all aspects of the operation including entertainment, food, beverage, attractions and property inspections
- maintain a safe, clean and secure environment for all guests and staff
- continuously improves operational execution through attention to detail and adherence to Urban Air operating standards and philosophies
- other duties as assigned
OysterLink supports hiring across hospitality industries.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: