Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.75 - $19.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
flexible schedule
Job Description
IHOP, officially known as the International House of Pancakes, is a renowned American multinational pancake house restaurant chain that has established itself as a leading name in the casual dining industry. With a history that spans several decades, IHOP has built a reputation for serving a wide variety of breakfast meals, including its iconic pancakes, alongside lunch and dinner options. Known for its family-friendly atmosphere and commitment to quality service, IHOP operates numerous local units across various regions, catering to a diverse range of customers. The company places strong emphasis on maintaining high operational standards across all of its restaurants... Show More
Job Requirements
- High school diploma or equivalent
- previous restaurant or hospitality management experience preferred
- ability to work flexible hours including nights, weekends and holidays
- strong leadership and communication skills
- ability to handle multiple tasks and responsibilities
- knowledge of food safety regulations
- reliable and punctual
- willingness to relocate or work at different locations as needed
Job Qualifications
- High school diploma or equivalent
- proven management experience in the restaurant or hospitality industry preferred
- strong leadership and team management skills
- excellent communication and interpersonal abilities
- ability to multitask and make decisions in a fast-paced environment
- knowledge of food safety and sanitation standards
- experience with scheduling and inventory management
- basic computer skills for report preparation
- ability to train and develop staff
- problem-solving and organizational skills
Job Duties
- Manage all areas to achieve positive and consistent sales growth while meeting or exceeding company goals in all profit and loss categories
- manage entire operation of restaurant during scheduled shifts including daily decision making, consistent staff support, positive guest interaction, proper scheduling and planning while upholding standards, consistent excellent product quality, and maintaining high levels of cleanliness and sanitation
- provide employees with consistent and appropriate feedback to facilitate their development
- ensure all employees adhere to company uniform standards
- perform line checks in the galley to ensure proper specifications on weights, temperatures, cleanliness and organization
- ensure the unit is properly staffed for all time periods to guarantee overall guest satisfaction
- interview, hire and train hourly employees
- conduct orientations and follow up with IHOP’s training program
- prepare reports at end of shift such as Daily Sales Reports, Daily Cash Interims and Daily Labor controls
- prepare food production checklists and ensure implementation of company recipes
- order food, small wares, uniforms and necessary products to unit par levels
- identify operational opportunities and implement plans
- approve and sign food or beverage discounts
- ensure safe working and guest environment to reduce risks
- notify General Manager promptly of any accidents or injuries
- enforce proper company security procedures to protect employees, guests, and assets
- keep supervisor informed of unit issues and take corrective action or suggest alternatives
- complete job responsibilities and performance objectives timely and effectively
- project a favorable image of IHOP to promote its goals
- perform all duties as required
- typically work indoors with occasional outdoor work
- be willing to work nights, weekends and holidays
- be willing to fill in for absent workers with unpredictable hours
- monitor local events to ensure proper staffing
- be willing to relocate or work at any local units
OysterLink - a focused job platform for restaurants and hotels.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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