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Marcus Hotels

Assistant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
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Work Schedule

Standard Hours
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Benefits

Competitive wages
Premium holiday pay
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Retirement benefits
free movies
Free Meals
paid uniforms
Associate college scholarship program
Career advancement opportunities

Job Description

Marcus Theatres is a premier movie theater chain known for delivering an exceptional entertainment experience through a blend of quality food, service, film, and fun. As a company deeply rooted in the community, Marcus Theatres offers a vibrant and inclusive workplace where talented individuals find limitless opportunities to grow their careers while contributing to a dynamic, guest-centered environment. Established as a family-oriented and guest-first brand, Marcus Theatres continuously strives to redefine the moviegoing experience by integrating state-of-the-art technology, premium amenities, and outstanding customer service. The employment type for this position is typically full-time with eligibility for 30 or more hours... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior supervisory or management experience preferred
  • Ability to work flexible hours including nights, weekends and holidays
  • Strong interpersonal and organizational skills
  • Positive attitude and ability to motivate a team
  • Reliable and punctual

Job Qualifications

  • Excellent communication skills
  • Strong leadership and team management abilities
  • Ability to work in a high-volume, fast-paced environment
  • Passion for coaching and developing associates
  • Customer service oriented mindset
  • Prior experience in hospitality or service industry preferred
  • Ability to analyze performance metrics and implement improvements

Job Duties

  • Create a safe and welcoming environment for guests by greeting, anticipating needs, exceeding expectations and implementing creative solutions to provide exceptional service
  • Supervise, motivate, reward and coach associates
  • Execute systems and processes that keep the theatre running smoothly
  • Assist with hiring, training and associate development
  • Evaluate key performance indicators to drive guest satisfaction and results
  • Identify opportunities to increase brand awareness and drive traffic into the theatre
  • Follow direction of the theatre and corporate management teams

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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