Smith Dairy Queens

Assistant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.75 - $22.75
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Career growth opportunities
Training and development programs
Employee Discounts
performance bonuses
flexible scheduling

Job Description

The hiring establishment is a dynamic and customer-focused restaurant that prides itself on delivering high-quality food and exceptional service to its patrons. As a renowned player in the hospitality industry, this restaurant has built a strong reputation for maintaining excellent standards in cleanliness, sanitation, and speed of service, ensuring an enjoyable dining experience for every guest. Committed to innovation and operational excellence, the restaurant continually seeks to foster a positive work environment supportive of growth and teamwork.

In this context, the role of Assistant Manager plays a pivotal part in assisting the General Manager with all aspects of restaurant ope... Show More

Job Requirements

  • Must be at least 18 years of age
  • high school diploma
  • 2 or more years of management experience at a restaurant chain
  • dedication to providing exceptional customer service
  • effective time management and prioritization
  • ability to work a minimum of 50 hours of scheduled time
  • two closing shifts per week, one being a weekend closing shift
  • ability to work flexible hours and days to support business hours and needs

Job Qualifications

  • Must be at least 18 years of age
  • high school diploma
  • 2 or more years of management experience at a restaurant chain
  • dedication to providing exceptional customer service
  • effective time management and prioritization
  • ability to work a minimum of 50 hours of scheduled time
  • two closing shifts per week, one being a weekend closing shift
  • ability to work flexible hours and days to support business hours and needs

Job Duties

  • Manage entire operation of restaurant during scheduled shifts
  • maintain critical standards for product and service quality, restaurant cleanliness and sanitation, and speed of service
  • assist in the execution of the restaurant’s business plan as directed by the General Manager
  • ensure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant
  • ensure guest service in all areas meet company standards
  • respond to customer complaints, taking prompt and appropriate action to resolve problem and ensure customer satisfaction is maintained
  • accurately complete designated duties such as inventory control, ordering of products, cash control
  • assist in optimizing profits by controlling product and labor costs
  • communicate and oversee the execution of product promotions
  • staff, train and develop hourly employees through hiring, orientations, ongoing feedback, use of training materials, establishment of performance expectations and by conducting performance reviews
  • prepare hourly employee schedules to meet the staffing requirements for each day part as determined by the General Manager
  • expected to exercise good judgment in decision-making and reporting issues to the General Manager
  • perform other duties and responsibilities as requested by the General Manager

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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