Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Life insurance
Disability insurance
Job Description
Planet Fitness is a leading fitness center franchise known for its welcoming and inclusive "Judgement Free" environment, designed to promote comfort and motivation for members of all fitness levels. As one of the largest and most recognized gym chains in the country, Planet Fitness offers affordable memberships and a wide range of equipment and services aimed at helping people live healthier lives. The company prides itself on creating a community atmosphere where members can feel supported and encouraged, free from the intimidation sometimes associated with gym environments. With thousands of locations across the US and internationally, Planet Fitness continues to... Show More
Job Requirements
- High school diploma or GED equivalent required
- Must be 18 years of age or older
- Current CPR certification required
- Basic computer proficiency (Microsoft Suite)
- Experience working as a Member Service Representative at Planet Fitness
- Superior customer service skills
- Solid supervisory, diplomacy and listening skills
- Strong problem resolution skills
- Hard working, enthusiastic and energetic
Job Qualifications
- Superior customer service skills, preferably in the fitness industry
- Experience working as a Member Service Representative at Planet Fitness
- Solid supervisory, diplomacy and listening skills
- Basic computer proficiency (Microsoft Suite)
- Hard working, enthusiastic and energetic
- Strong problem resolution skills
- Current CPR certification required
- High school diploma or GED equivalent required
- Must be 18 years of age or older
Job Duties
- Assist in recruiting, hiring, training and developing a high performing staff
- Assist in maintaining a welcoming atmosphere for all members, prospective members and guests
- Assist with staff management and provide backup support to Club Manager as needed
- Assist in scheduling and supervising staff
- Ensure staff follows superior customer service guidelines
- Participate in front desk activities like answering phones, checking in members, new member sign-up, club tours and handling member requests
- Assist in overseeing cleanliness and maintenance of facility
- Assist in ordering of supplies using specific budget
- Assist in tracking club statistics and reports
- Provide backup support for absent employees
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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