Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
Job Description
Caribou Coffee is a leading coffeehouse chain dedicated to creating day-making experiences that ignite a chain reaction of good. The company thrives on a culture centered around its core values of TEAM, GUEST, and BUSINESS, aiming to foster strong connections within the community and deliver exceptional coffee and customer service. With a commitment to inclusivity and equality, Caribou Coffee prides itself on being a workplace where employees can be themselves while making meaningful impacts, forming life-long relationships, and serving the highest quality coffee.
This role of Assistant General Manager (AGM) at Caribou Coffee is designed as a growth opportu... Show More
This role of Assistant General Manager (AGM) at Caribou Coffee is designed as a growth opportu... Show More
Job Requirements
- 1-3 years of prior restaurant/retail experience requiring strong customer service commitment and orientation
- ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
- must be at least 18 years of age
Job Qualifications
- 1-3 years of prior restaurant/retail experience requiring strong customer service commitment and orientation
- ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
- must be at least 18 years of age
- high school diploma or GED equivalent
- has a valid driver's license and reliable transportation
- 1 year of supervisory experience
Job Duties
- Demonstrates the doing of team member and shift leader with ease, enthusiasm and excellence
- is responsible for developing their understanding of the business to the level of a general manager over the course of a year
- is the spark for joy to everyone who walks into the store, creating real connections that last beyond the immediate interaction - and teaching the team to do the same
- is a champion for creating an environment that fosters goal-surpassing speed through effective deployment, in-the-moment problem solving and team motivation
- takes responsibility for hitting sales goals through the connection between speed & service
- takes the lead on problem resolution, shows calm, professionalism, emotional maturity, and a commitment to listening to understand
- make connections between day-to-day behaviors and the end result as you develop a broad understanding of the profit & loss statement
- organizes, executes, and improves upon administrative tasks and makes the connection between daily/weekly/monthly administrative tasks and overall business success
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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