Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $50,000.00 - $55,000.00
Work Schedule
Flexible
Benefits
Competitive pay with performance-based annual raises
Medical insurance
Dental Insurance
Vision Insurance
Domestic partnership benefits
Paid parental leave
FSA and HSA with employer contribution
Commuter benefit Program
Retirement savings 401(k) with company match
Employee assistance program
Paid Time Off
Discount Program
Flexible work schedule
Career growth opportunities
Job Description
Potbelly is a well-established fast-casual restaurant chain known for its toasted sandwiches, soups, salads, and shakes. With a focus on creating an inviting atmosphere for both customers and employees, Potbelly prides itself on its friendly service, quality offerings, and commitment to community involvement. As a company, Potbelly emphasizes a culture of respect, teamwork, and positivity, striving to make every visit enjoyable for guests while providing a supportive environment for its team members. With locations across multiple states, Potbelly is a recognized name in the quick-service restaurant industry and continues to grow by prioritizing both customer satisfaction and employee development.
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Job Requirements
- you want to delight customers with great food and good vibes
- you are friendly and customer service oriented
- you have strong written and verbal communication skills
- you love working in a fast-paced environment
- you're a team player
- you enjoy problem-solving
- open availability preferred
- you're able to maintain deadlines and prioritize while running an effective shift
- you have strong organizational skills and the ability to multitask
- you can handle the heat of the kitchen - knife skills are a plus
- you enjoy higher levels of noise from music, customer and employee traffic
- you can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish
- you are able to build and develop strong teams and handle conflict resolution
- you have strong interviewing skills
- you're able to write effective schedules and maintain labor goals
- you have knowledge of Microsoft Office
- you have strong organizational skills and the ability to multitask
- you have a strong business acumen
- minimum of at least 2 years management experience in either a restaurant or retail environment preferred
- you're able to stand/walk for 8-9 hours or as needed
- you have the ability/stamina to work a minimum of 45 hours per week
- you're able to lift up to 10 pounds frequently and up to 50 pounds occasionally
- Illinois applicants - all IL employees are required to become food safety certified within 30 days of employment
Job Qualifications
- minimum of at least 2 years management experience in either a restaurant or retail environment preferred
- strong written and verbal communication skills
- ability to build and develop strong teams and handle conflict resolution
- strong interviewing skills
- ability to write effective schedules and maintain labor goals
- knowledge of Microsoft Office
- strong organizational skills and the ability to multitask
- strong business acumen
- open availability preferred
Job Duties
- train, coach and develop Potbelly Associates and Shift Leaders
- effectively interview and recommend the hiring of Associates, Certified Trainers and Shift Leaders
- develop and maintain a Good Vibes culture that fosters strong attraction and retention
- effectively schedule Associates, Certified Trainers and Shift Leaders
- update communication board with critical shop information
- attend regularly scheduled meetings
- ensure all security procedures are followed
- ensure back-of-the-house procedural standards are met
- count drawers and follow proper daily cash handling procedures
- effectively drive neighborhood shop marketing and promotions to maximize sales potential, including sourcing and blitzing outside of shop for recruiting and marketing purposes
- assists General Manager with the control of cost of goods, variances and inventories within the shop
- control assigned P&L line items
- maintain deadlines and prioritize while running an effective shift
- comply with health and safety standards for food, cleanliness and safety
- effectively handle customer complaints/issues
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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