Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Work Schedule
Standard Hours
Benefits
Competitive wages
Premium holiday pay
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Retirement benefits
free movies
Free Meals
paid uniforms
Associate college scholarship program
Career advancement opportunities
Job Description
Marcus Theatres is a renowned entertainment company that has redefined the movie-going experience by combining food, service, film, and fun into a seamless and enjoyable outing for guests. As a leader in the cinema industry, Marcus Theatres operates numerous locations, providing state-of-the-art facilities and a vibrant atmosphere that attracts diverse audiences who come to enjoy the latest films along with exceptional customer service and quality concessions. The company prides itself on fostering a family-oriented and inclusive environment where employees can thrive both personally and professionally. Marcus Theatres' commitment to excellence and innovation is evident in its dedication to guest satisfaction,... Show More
Job Requirements
- High school diploma or equivalent
- Ability to work a flexible schedule including evenings, weekends, and holidays
- Previous experience in a leadership or supervisory role preferred
- Strong interpersonal and communication skills
- Ability to motivate and coach a team
- Commitment to delivering exceptional guest service
- Willingness to learn and adapt in a fast-paced environment
Job Qualifications
- Positive attitude and strong work ethic
- Excellent communication skills
- Ability to work in a high-volume, fast-paced and team-focused environment
- Passion for coaching associates and providing exceptional guest service
- Leadership skills to motivate and develop a team
- Experience in customer service or management preferred
- High school diploma or equivalent
Job Duties
- Create a safe and welcoming environment for guests by greeting, anticipating needs, exceeding expectations and implementing creative solutions to provide exceptional service
- Supervise, motivate, reward and coach associates
- Execute systems and processes that keep the theatre running smoothly
- Assist with hiring, training and associate development
- Evaluate key performance indicators to drive guest satisfaction and results
- Identify opportunities to increase brand awareness and drive traffic into the theatre
- Follow direction of the theatre and corporate management teams
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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