Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive pay
bonus eligible
Paid Time Off
free meal
medical benefits
career advancement
Scholarship Opportunities
Job Description
KFC, a globally recognized fast-food restaurant brand, is renowned for its commitment to quality food and exceptional customer service. With a rich heritage and a strong presence across numerous locations, KFC strives to create memorable dining experiences by upholding its brand standards and embracing a culture of equity, inclusion, and belonging. As a leader in the quick-service restaurant industry, KFC emphasizes innovation, team development, and operational excellence to ensure its customers receive consistent satisfaction every visit.
As an Assistant Manager at KFC, you play a pivotal role in the restaurant's success by supporting the Restaurant General Manager in maintainin... Show More
As an Assistant Manager at KFC, you play a pivotal role in the restaurant's success by supporting the Restaurant General Manager in maintainin... Show More
Job Requirements
- 2+ years of restaurant/retail management experience
- Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor and reviewing financial reports
- Ensure all employees receive proper training and resources
- Champion KFC's culture and values, promoting equity, inclusion and belonging in the restaurant
- Lead efforts in individual and team recognition, collaboration and motivation
- Identify and recruit exceptional talent, supporting the RGM in the hiring process
- Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees
- Adhere to corporate policies, procedures and Occupational Health and Food Safety standards
Job Qualifications
- 2+ years of restaurant or retail management experience
- Strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees
- Ability to lead efforts in individual and team recognition, collaboration and motivation
- Capability to champion KFC's culture and values, promoting equity, inclusion and belonging in the restaurant
- Experience in assisting with Profit & Loss management by following cash control, security procedures, maintaining inventory, managing labor and reviewing financial reports
- Knowledge of corporate policies, procedures and Occupational Health and Food Safety standards
Job Duties
- Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs
- Oversee Team Members' adherence to shift responsibilities and maintain high food safety standards
- Take charge of restaurant operations in the RGM's absence
- Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback
- Address employee relations issues as they arise, determine immediate resolutions, or escalate to the RGM when necessary
- Assist in sourcing, recruiting, interviewing and hiring Team Members, while driving a culture of equity, inclusion and belonging
- Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance and labor management
- Review financial reports and take appropriate actions to optimize performance
- Support the RGM in facility maintenance and ensure health and safety standards are consistently followed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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