Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible Schedule
Career Development
Job Description
Double P Corporation, operating under Canadian Pretzel LLC, is a renowned franchisor and operator of popular food brands including Auntie Anne's, Cinnabon, and Red Mango. This company has established itself as a leader in providing high-quality, delicious pretzel, cinnamon roll, and yogurt products with a strong commitment to customer satisfaction and operational excellence. With numerous locations across the United States and Canada, Double P Corporation emphasizes not only food quality but also outstanding guest experiences, company values, and employee development. The corporate philosophy embodies the mission statement: "Provide Every Guest a Positive Experience - One Pretzel/Cinnabon/Yogurt at a Time," which... Show More
Job Requirements
- The essential job functions are prolonged and stationary standing, walking, squatting, bending, and repetitive and constant hand and arm motions such as rolling and dipping pretzels and cinnabons
- The ability to lift up to 50 plus pounds
- Ability to work in a fast paced, high stressed environment when dealing with systems, guests, and staff
- Work with agility
- Assist in training and developing new hires
- Occasional long hours within the state and federal applicable laws
- Ability to write simple correspondence in English
- Ability to effectively share information in one-on-one and small group settings to guests and other employees who only speak English for safety and communication purposes
- Ability to test products by taste, color and smell
- 18 years plus
- State of Illinois, California, Nevada and Jackson County in Missouri food handler permit
- St. Louis County in Missouri hepatitis shot
- Ontario and Alberta Canada food handlers permit
Job Qualifications
- 1 year to 2 and a half years of experience in retail management, food service industry or equivalent retail experience
- Strong math and basic reading skills including addition, subtraction and multiplication
- Ability to use and operate a calculator accurately
- Attention to detail
- Display ability to develop skills in leadership
- coaching others respectfully and professionally
- Strong guest focus with excellent people skills including positive can-do attitude, teachable spirit
- Flexible work schedule including nights, weekends, and holidays
- Complies with all health and sanitation laws and regulations
- Experience in computer, smart phones, iPads, retail handhelds, and POS system
- General knowledge and understanding of the food industry or retail operations preferred
Job Duties
- Perform all the crew member and shift supervisor responsibilities such as prepare dough and other products including lemonade, butter, dips, cinnabons and yogurt
- Roll, twist, dip, shape, bake, and bag pretzels, cinnabons and yogurt
- Prepare specialty pretzels or other brand products for Cinnabon and Red Mango
- Insert, rotate, and remove pretzel and cinnabon trays and monitor ovens for correct baking time and product color
- Dip, drain, and fill pretzels and cinnabons in the warmer or hot plate
- Prepare drinks and bag orders using appropriate health and safety measures
- Direct and coordinate the activities of crew members and shift supervisors and coordinate their meal breaks and breaks per state and federal law
- Maintain a calm demeanor during periods of high volume or unusual events and set a positive example for the shift team
- In the event of call-offs, no shows, etc., contact store manager as directed and recommend solutions to secure a replacement for the shift
- Monitor product quality and adherence to proper operating procedures, including handling complaints as required
- Monitor guest service and the guest experience
- Address, respond to, and resolve guests’ needs, questions, and complaints as required
- Assure that all opening and closing procedures are performed, including all daily and scheduled, periodic maintenance and cleaning procedures
- Responsible for store funds during shift assigned, including access to bottom safe to issue and replace shift drawers and cash till and access to make change
- Run register reports, complete daily cash reports and hourly reading sheet, and if closing, complete the sales log report
- Follow all cash management and cash register policies and ensure proper cash management practices are followed
- Comply with Double P Corporation and Canadian Pretzel LLC policies and procedures, including relevant federal and state regulations such as safety and environmental standards, OSHA, EPA, Right to Know, EEO, ADA
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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