Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $26.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k)
Monthly bonus
Paid Time Off
Free Meals
uniforms
Employee Discounts
Employee assistance program
Job Description
Krispy Kreme is a leading global retailer known for its iconic doughnuts and exceptional customer service. This company operates a chain of specialty shops that serve freshly made doughnuts, coffee, and other beverages, creating a memorable experience for their customers. Krispy Kreme has established itself as a beloved brand with a rich heritage, combining quality products with a passion for customer satisfaction to build a loyal customer base. As part of its ongoing growth and commitment to excellence, Krispy Kreme offers a dynamic work environment where employees can thrive and develop their careers.
The position being offered is... Show More
The position being offered is... Show More
Job Requirements
- high school diploma or equivalent
- relevant experience in sales, management, production, and customer service
- strong communication and leadership abilities
- ability to handle customer complaints and difficult situations
- completion of Krispy Kreme Management 101 training
- valid driving record meeting Krispy Kreme standards
- ability to pass a pre-employment drug test and background check
- availability for full-time work
- physical ability to perform job duties including lifting up to 75 pounds
- willingness to work in various environmental conditions
Job Qualifications
- high school diploma or equivalent
- experience with sales, management, production, and customer service
- strong communication, organizational, and leadership skills
- pleasant disposition with sociable and accommodating nature
- self-motivation, creativity, and adaptability
- basic computer, telephone, and fax knowledge
- completion of Krispy Kreme Management 101 training
- must meet Krispy Kreme driving standards
- pass a pre-employment drug screen and criminal background check
Job Duties
- serve as a role model for customer-first behaviors according to company standards
- build a team of customer-focused employees through coaching and measurement
- handle difficult customer situations professionally
- handle any customer complaints or concerns
- respond to customer inquiries on a timely basis
- ensure all products meet Krispy Kreme quality standards
- direct and manage store sales efforts, including promotions and retail sales
- work with the General Manager to achieve business plan objectives and profitability
- understand and implement procedures to maximize production efficiencies and control variances
- coordinate production schedules to meet customer demands and minimize labor hours
- maintain store sanitation and safety standards
- oversee proper upkeep of store facility and equipment
- assist in recruiting, hiring, training, and dispute resolution
- supervise all shift personnel
- build a team of customer-focused employees and foster teamwork
- demonstrate leadership in employee development
- assist in managing income and expense budgets
- assist in completing financial and operational corporate reports
- manage inventory control and protect company assets
- communicate and model company standards and policies
- implement directives from management efficiently and effectively
- develop and maintain store organization to promote efficient operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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