Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $21.00
Work Schedule
Rotating Shifts
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling
Job Description
Burger King is a globally recognized fast-food restaurant chain, known for its flame-grilled burgers and commitment to delivering quality food and a satisfying dining experience to customers. Operating in numerous countries, Burger King combines a strong brand reputation with a dedication to service excellence and operational efficiency. As a part of the restaurant and hospitality industry, Burger King emphasizes not only customer satisfaction but also employee development, safety, and compliance with industry standards. The establishment strives to create an inclusive and dynamic work environment where employees are empowered to grow and contribute meaningfully to the company's mission and values.
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Job Requirements
- High school diploma or equivalent
- Minimum one year of leadership experience in restaurant, retail, or hospitality
- Proficiency in English language
- Proficient math skills
- Completion or willingness to complete internal certifications including Guest Service Expert, Basic Management Training, Serve Safe Essentials
- Completion or willingness to complete Anti-Harassment and HR Legal Compliance Training within 60 days
- Ability to work long and irregular hours including extra shifts
- Strong leadership and supervisory abilities
- Ability to manage financial controls and compliance
- Excellent communication and interpersonal skills
Job Qualifications
- High school diploma or equivalent
- Some college education preferred
- Demonstrated leadership skills
- Minimum one year of excellent performance at Burger King or comparable experience in restaurant or retail/hospitality
- Proficient in English language for clear speech and reading comprehension
- Proficient math skills
- Completed or willing to complete internal certifications including Guest Service Expert (GSE), Basic Management Training (BMT), and Serve Safe Essentials
- Completed or willing to complete Anti-Harassment Training and HR Legal Compliance Training within 60 days of employment
- Knowledge of employment laws and policies
- Experience in cash control, inventory management, and labor scheduling
- Ability to motivate and develop team members
- Strong problem-solving and interpersonal communication skills
Job Duties
- Leads operations excellence by directing efficient and accurate preparation and sale of products for prompt customer delivery within established speed of service guidelines
- Provides production direction to crew in a clear and concise way
- Sets an example for crew by working hard to ensure swift and smooth production
- Identifies and resolves bottlenecks in food preparation and delivery to increase speed of service
- Identifies and gets the right people involved to resolve restaurant equipment problems
- Demonstrates patience and a positive attitude with crew while delegating tasks and giving production instructions
- Leads shift using mission statement and values to motivate and direct crew to exceed customer expectations
- Makes a professional impression on customers and crew through positive and friendly attitude
- Works with crew to act on customer feedback and resolve complaints professionally
- Directs crew to take pride in delivering company mission and brand standards
- Demonstrates flexibility to meet different team needs for customer promise delivery
- Builds crew talent by supervising and training crew and shift supervisors
- Assists with recruiting, selecting, and retaining effective crew talent
- Delegates work to encourage teamwork during shifts
- Coaches crew members using BK GURU and provides performance feedback
- Sets challenging goals and ensures accountability
- Maintains order and discipline among employees supervised
- Assists with profit and loss management including cash control, labor scheduling, and inventory management
- Applies expertise to manage checklists and cash reporting
- Creates crew schedules according to labor and customer traffic patterns
- Orders and maintains inventory
- Seeks knowledge and coaching to improve financial controls
- Applies expertise to enhance restaurant profitability
- Helps remove performance barriers and provide resources for efficient operation
- Ensures restaurant compliance with government regulations, policies, and safety standards
- Supervises cleanliness and sanitation
- Acts promptly on safety, sanitation, or security violations
- Motivates crew to maintain a safe environment
- Demonstrates reliability in maintaining compliance
- Identifies compliance issues across shifts to resolve them
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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