Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $50,000.00 - $55,000.00
Work Schedule
Flexible
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
Domestic partnership benefits
Paid parental leave
FSA
HSA with Employer Contribution
Commuter benefit Program
401(k) with Company Match
Employee assistance program
Paid Time Off
Discount Program
Flexible work schedule
Career growth opportunities
Job Description
Potbelly is a well-established fast-casual restaurant chain known for its delicious sandwiches, friendly atmosphere, and commitment to creating a welcoming environment for both customers and employees. With a focus on great food and good vibes, Potbelly has grown into a popular destination for those seeking quality meals and a community-oriented dining experience. The company prides itself on fostering a culture of teamwork, inclusivity, and respect, making it an enjoyable and dynamic workplace for team members at all levels. As a socially responsible employer, Potbelly is dedicated to providing opportunities for career growth, supporting employee wellness, and promoting diversity within its... Show More
Job Requirements
- You want to delight customers with great food and good vibes
- You are friendly and customer service oriented
- You have strong written and verbal communication skills
- You love working in a fast-paced environment
- Youre a team player
- You enjoy problem-solving
- Open availability preferred
- Youre able to maintain deadlines and prioritize while running an effective shift
- You have strong organizational skills and the ability to multitask
- You can handle the heat of the kitchen - knife skills are a plus
- You enjoy higher levels of noise from music, customer and employee traffic
- You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish
- You are able to build and develop strong teams and handle conflict resolution
- You have strong interviewing skills
- Youre able to write effective schedules and maintain labor goals
- You have knowledge of Microsoft Office
- You have strong organizational skills and the ability to multitask
- You have a strong business acumen
- Minimum of at least 2 years management experience in either a restaurant or retail environment preferred
- Youre able to stand/walk for 8-9 hours or as needed
- You have the ability/stamina to work a minimum of 45 hours per week
- Youre able to lift up to 10 pounds frequently and up to 50 pounds occasionally
- Illinois applicants - all IL employees are required to become food safety certified within 30 days of employment
Job Qualifications
- Minimum of at least 2 years management experience in either a restaurant or retail environment preferred
- Strong interviewing skills
- Ability to write effective schedules and maintain labor goals
- Knowledge of Microsoft Office
- Strong business acumen
- Strong organizational skills and the ability to multitask
- Effective communication skills, both written and verbal
- Proven ability to build and develop strong teams and handle conflict resolution
Job Duties
- Train, coach and develop Potbelly Associates and Shift Leaders
- Effectively interview and recommend the hiring of Associates, Certified Trainers and Shift Leaders
- Develop and maintain a Good Vibes culture that fosters strong attraction and retention
- Effectively schedule Associates, Certified Trainers and Shift Leaders
- Update communication board with critical shop information
- Attend regularly scheduled meetings
- Ensure all security procedures are followed
- Ensure back-of-the-house procedural standards are met
- Count drawers and follow proper daily cash handling procedures
- Effectively drive neighborhood shop marketing and promotions to maximize sales potential, including sourcing and blitzing outside of shop for recruiting and marketing purposes
- Assist General Manager with the control of cost of goods, variances and inventories within the shop
- Control assigned P&L line items
- Ability to maintain deadlines and prioritize while running an effective shift
- Comply with health and safety standards for food, cleanliness and safety
- Effectively handle customer complaints/issues
- Others duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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