Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $25.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
career advancement
Job Description
Jack in the Box, Inc. is a well-established fast-food restaurant chain known for its commitment to quality, customer service, and innovative menu offerings. Founded in 1951, Jack in the Box has grown into one of the largest hamburger chains in the United States, boasting thousands of locations nationwide. The company prides itself on maintaining a friendly, fun, clean, and safe environment for both customers and employees. With a strong brand reputation, Jack in the Box continues to focus on delivering an exceptional dining experience that combines speed, quality food, and outstanding customer service. The company is dedicated to blending traditional... Show More
Job Requirements
- Must be at least 18 years old
- Must possess a valid driver’s license and insurance
- Must complete Assistant Manager training classes
- Must be ServSafe certified
- Ability to stand and walk approximately 85-95% of shift
- Ability to lift and carry 10-65 lbs
- Ability to move freely throughout the restaurant
- Ability to operate restaurant equipment and drive a motor vehicle
- Ability to operate a computer keyboard
Job Qualifications
- High school diploma, G.E.D., or equivalent required
- Associate's or Bachelor's degree preferred
- Minimum of 1 year experience as a Shift Leader or 1 year experience as an Assistant Manager in a customer service environment for internal promote
- Minimum of 3 years experience as an Assistant Manager with some P&L responsibility for external recruit
- Must be 100% certified in all workstations
- Must complete Assistant Manager training classes
- Must be ServSafe certified
- Ability to speak, read, and write effectively in English
- Excellent interpersonal skills
- Ability to perform and understand basic math concepts such as addition, subtraction, multiplication, and division
- Proven analytical skills
- Good organization and planning skills
- Working knowledge of personal computers and related software applications
- Valid driver's license and insurance
- Demonstrates integrity and ethical behavior
Job Duties
- Recruits, selects, trains, develops, and evaluates restaurant employees
- Monitors staffing levels to ensure sufficient development and talent
- Ensures systems for training employees on workstations are fully implemented and adhered to
- Identifies and develops internal candidates for management and Team Leader positions
- Works with restaurant team to ensure effective execution of the Service Profit Chain
- Creates a restaurant environment that is friendly, fun, clean, and safe
- Treats all employees with care and respect
- Motivates and inspires employees to achieve high performance
- Recognizes and rewards employees appropriately
- Understands and utilizes JIB systems, processes, and tools
- Complies with all state and federal labor laws and regulations
- Manages daily activities to achieve excellence in restaurant operational performance
- Ensures guests receive an exceptional experience by training employees and holding the team accountable for excellent service and food quality
- Monitors adherence with all JIB systems, procedures, and food safety requirements
- Reviews practices and modifies as needed to improve guest experience
- Maintains visibility and interaction with guests
- Responds to guest concerns and complaints professionally and ensures positive resolution
- Maintains a positive brand image by ensuring consistent food quality, guest service, and restaurant cleanliness and maintenance
- Serves as a role model for excellent guest service
- Partners with Restaurant Manager in using management information tools to analyze operational and financial performance
- Identifies trends and consults on implementing action plans for improvement
- Develops and executes action plans to increase sales and profitability
- Considers cost/benefit impact of financial decisions and protects the brand
- Monitors costs and adherence to budget and restaurant goals
Job Qualifications
Experience
Mid Level (3-7 years)