Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $22.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
flexible scheduling
Retirement Plan
Job Description
Dairy Queen (DQ) is a well-established and globally recognized fast-food restaurant brand known for its delicious ice cream treats and quick-service food items. With a strong presence spanning numerous locations, DQ prides itself on creating positive memories for every customer, affectionately known as Fans. Committed to delivering an outstanding customer experience with quality food, timely service, and a welcoming atmosphere, DQ continually strives to maintain its reputation as a leading choice for fast casual dining. As part of the broader quick-service restaurant industry, DQ emphasizes operational excellence, food safety, and community engagement while fostering a positive work environment for its... Show More
Job Requirements
- Minimum 1-3 years of high volume restaurant leadership experience
- previous quick service restaurant experience preferred
- high school diploma or equivalent
- must be ServSafe certifiable
- ability to lift up to 50 pounds
- ability to stand for long periods
- ability to perform under pressure in high volume restaurant
- willingness to work in varying temperature conditions
- must be able to work quickly and respond to fast paced demands
- willingness to work around allergens such as nuts
Job Qualifications
- Minimum high school diploma or equivalent
- 1-3 years of high volume restaurant leadership experience
- previous quick service restaurant experience strongly preferred
- proven ability to manage COGS and labor effectively
- strong knowledge of safe food handling practices
- ServSafe certification or ability to achieve certification
- excellent customer service skills
- strong trainer and coach abilities
- effective employee relations management
- ability to motivate teams and promote positive work environment
- highly organized and detail oriented
- proficiency with computers and point of sale systems
- ability to work under pressure and adapt to fast paced environment
- integrity and honesty in all work
Job Duties
- Manage entire operation of restaurant during scheduled shifts
- strive for operational levels that meet or exceed standards in quality, service and atmosphere
- accurately complete duties such as inventory control, ordering products, cash control
- ensure shift leads and crew are trained on systems, product recipes, food safety and safety practices
- incorporate systems and routines into daily operations
- assist in executing business plan and optimize sales and profit
- analyze COGS and labor, maintain inventory, adjust labor for demand changes
- ensure cash control/security procedures are followed
- assist in developing strategies to increase sales and customer visits
- ensure customer service meets standards and handle customer complaints
- build relationships with repeat customers
- assist in hiring, training, coaching and developing staff
- perform or assist in employee scheduling
- maintain positive working relationships to maximize morale and productivity
- assist with food safety training, enforce safe food handling and sanitation standards
- maintain safe and healthy facility environment
- respond appropriately to emergencies
- bring ideas for local marketing and assist in marketing activities
- perform other duties as requested by the General Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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