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Assistant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
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Work Schedule

Standard Hours
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Benefits

Competitive wages
Premium holiday pay
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Retirement benefits
Free movies and meals
paid uniforms
Associate college scholarship program
Career advancement opportunities

Job Description

Marcus Theatres is a renowned entertainment company dedicated to providing memorable movie experiences for communities across the United States. As a leading movie theatre chain, Marcus Theatres continually seeks to redefine the movie-going experience by combining state-of-the-art technology with exceptional customer service. This dynamic company values talent, creativity, and enthusiasm, fostering a supportive and inclusive work environment where employees can thrive both personally and professionally. Known for their commitment to quality entertainment and outstanding guest experiences, Marcus Theatres creates a family-like atmosphere among its teams, emphasizing collaboration, growth, and fun in the workplace.

Joining the Marcus Theatres Leadersh... Show More

Job Requirements

  • High school diploma or equivalent
  • Ability to work in a high-volume, fast-paced environment
  • Strong communication skills
  • Ability to motivate and coach team members
  • Availability to work varied shifts including evenings and weekends
  • Previous leadership experience preferred
  • Commitment to customer service excellence

Job Qualifications

  • Positive attitude and excellent communication skills
  • Ability to work in a high-volume, fast-paced and team-focused environment
  • Experience coaching and leading associates
  • Strong interpersonal and motivational skills
  • Knowledge of customer service best practices
  • High school diploma or equivalent
  • Previous management or supervisory experience preferred

Job Duties

  • Create a safe and welcoming environment for guests by greeting, anticipating needs, exceeding expectations and implementing creative solutions to provide exceptional service
  • Supervise, motivate, reward and coach associates
  • Execute systems and processes that keep the theatre running smoothly
  • Assist with hiring, training and associate development
  • Evaluate key performance indicators to drive guest satisfaction and results
  • Identify opportunities to increase brand awareness and drive traffic into the theatre
  • Follow direction of the theatre and corporate management teams

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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