Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $24.00
Work Schedule
Rotating Shifts
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling
Job Description
Burger King is a globally recognized fast-food restaurant chain known for its flame-grilled burgers, quick service, and commitment to delivering exceptional customer experiences. With thousands of locations worldwide, Burger King focuses on providing quality food, a welcoming atmosphere, and convenient dining options for its customers. The company upholds a strong brand identity centered on innovation, customer satisfaction, and operational excellence. As a major player in the fast-food industry, Burger King continuously invests in training, technology, and employee development to maintain its competitive edge and enhance the guest experience. Working for Burger King means being part of an organization that values... Show More
Job Requirements
- High school diploma or equivalent
- Some college preferred
- Minimum one year of leadership experience in a Burger King restaurant or a comparable work record preferably in restaurant or retail/hospitality industry
- Proficient English language skills
- Proficient math skills
- Completion or willingness to complete internal certifications such as Guest Service Expert, Basic Management Training and Serve Safe Essentials
- Completion or willingness to complete Anti-Harassment Training and HR Legal Compliance Training within sixty days
- Ability to work long and/or irregular hours including extra shifts as needed
- Ability to lead and motivate a team
- Knowledge of employment laws and compliance standards
- Ability to manage cash and financial reports
- Strong problem-solving skills
- Ability to maintain high standards of cleanliness and safety
Job Qualifications
- High school diploma or equivalent
- Some college preferred
- Demonstrated leadership skills with minimum one year of excellent performance in a Burger King restaurant or comparable work in restaurant or retail/hospitality industry
- Proficient English language skills enabling clear speech, reading and verbal comprehension
- Proficient math skills
- Completion or willingness to complete internal certifications such as Guest Service Expert, Basic Management Training, and Serve Safe Essentials
- Completion or willingness to complete Anti-Harassment Training and HR Legal Compliance Training within sixty days from the start date
- Strong interpersonal and communication skills
- Ability to motivate and lead a team
- Knowledge of employment laws and company policies
- Experience with cash control and financial management
- Ability to manage operational tasks and solve problems efficiently
Job Duties
- Leads operations excellence by directing efficient and accurate preparation and sale of products for prompt customer delivery within established speed of service guidelines
- Provides production direction to crew in a clear and concise way
- Sets an example for crew by working hard to ensure swift and smooth production
- Identifies and resolves bottlenecks in food preparation and delivery to increase speed of service
- Identifies and gets the right people involved to resolve restaurant equipment problems
- Demonstrates patience and a positive attitude with crew while delegating tasks and giving production instructions
- Leads shift using mission statement and values by motivating and directing crew members and shift supervisors to exceed customer expectations
- Makes a professional impression on customers and crew through positive and friendly attitude
- Works with crew to act on customer feedback and resolve complaints in a timely, friendly and professional manner
- Directs crew to take pride in delivering mission and brand delivery standards
- Demonstrates flexibility to meet different team needs to ensure customer promise delivery
- Builds crew talent by supervising and training crew members and shift supervisors on crew stations, products, processes and policies
- Assists management with recruiting, selecting and retaining effective crew talent
- Delegates work to encourage teamwork during shifts
- Coaches crew members using internal resources and feedback
- Sets challenging goals and ensures accountability
- Seeks knowledge of employment laws and policies
- Identifies and retains high-performing crew and manages discipline when necessary
- Assists with profit and loss management by following cash control and security procedures, implementing marketing plans, maintaining inventory, managing labor, and applying financial reports
- Applies expertise to manage checklists and cash reporting
- Creates crew schedules based on labor models and customer traffic
- Assists in ordering, accounting and maintaining inventory
- Seeks knowledge and coaching to increase understanding of financial controls
- Identifies ways to enhance profit and loss with marketing, inventory and labor management
- Ensures restaurant compliance by assisting with enforcement of government regulations, company policies and procedures
- Supervises to maintain cleanliness and sanitation standards
- Acts on safety, sanitation or security violations
- Educates crew on loss control procedures
- Maintains compliance and helps identify compliance issues
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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