Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Job Description
Tasty Chick'n is a well-established restaurant brand renowned for its commitment to delivering delicious chicken-based cuisine and exceptional customer service. With a focus on quality, sustainability, and community engagement, Tasty Chick'n has built a loyal customer base and a reputation for excellence within the competitive dining industry. The company operates multiple locations and strives to uphold its Brand Vision and Mission by cultivating a positive work environment and adhering to its Guiding Values consistently.
The Assistant Manager role at Tasty Chick'n is a pivotal position within the Operations Department, reporting directly to the General Manager. This non-exempt positio... Show More
The Assistant Manager role at Tasty Chick'n is a pivotal position within the Operations Department, reporting directly to the General Manager. This non-exempt positio... Show More
Job Requirements
- College degree or equivalent relevant work experience
- ServSafe Certification
- Proficiency in Microsoft Office Suite
- Minimum of three years' experience in restaurant operations or a related field
- Must be able to work a flexible schedule including days, nights, weekends, and holidays
- Willingness to travel to other locations for meetings, training, or support
- Effective communication skills
- Strong leadership and team management abilities
- Knowledge of food safety standards
- Ability to analyze financial reports and performance metrics
- Experience with restaurant management software
Job Qualifications
- College degree or equivalent relevant work experience
- ServSafe Certification
- Proficiency in Microsoft Office Suite
- Minimum of three years' experience in restaurant operations or a related field
- Proficient knowledge of restaurant management systems
- Effective communication and leadership skills
- Ability to manage employee relations and ensure legal compliance
- Strong problem-solving and analytical skills
- Experience in training and coaching employees
- Ability to work a flexible schedule including nights, weekends, holidays
- Willingness to travel for meetings and training as required
Job Duties
- Exemplify Tasty Chick'n's Guiding Values while assisting the Restaurant General Manager in developing high-performing employees through effective training, coaching, and recognition of A+ talent utilizing Tasty Chick'n's tools and processes
- Execute the Performance Management process consistently to ensure employees are set up for success and held accountable for their performance
- Collaborate with the Restaurant General Manager to resolve employee relations issues and ensure legal compliance within the restaurant
- Conduct regular training sessions to enhance team skills in food preparation, safety standards, and customer service
- Develop and manage a schedule that ensures all operational periods (opening, lunch, dinner, overnight, weekends) are adequately staffed and prepared
- Foster a customer-focused culture by modeling exemplary behavior in addressing customer concerns and resolving serious issues effectively
- Coach and support the food production team, driving excellence in operational procedures through the use of the OSM and Company systems
- Assist the Restaurant General Manager in monitoring key performance metrics and managing inventory levels to ensure optimal product availability and quality
- Ensure that food safety standards are met during shifts through direct observation and adherence to established protocols
- Partner with the Restaurant General Manager to implement restaurant projections and marketing initiatives, ensuring they are effectively executed and aligned with business goals
- Analyze customer feedback and sales data to identify opportunities for improving service and product offerings
- Collaborate with the Restaurant General Manager to analyze inventory and controllables on an ongoing basis, taking corrective actions as needed to achieve margin and cost of goods targets
- Assist in ensuring compliance with Federal, State, and Local regulations, implementing policies and procedures to mitigate risks and maintain operational integrity
- Review financial reports and metrics to identify trends and implement strategies for cost reduction and efficiency improvement
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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