Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
Standard Hours
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Paid holidays
403B retirement plan
health benefits
Paid parental leave
Employee assistance program
Life insurance
Job Description
USA Volleyball (USAV) is the national governing body for volleyball in the United States, overseeing multiple disciplines including beach, indoor, sitting, snow, and para-beach volleyball. With over 500,000 members, USAV plays a pivotal role in shaping and growing the sport across the nation. This includes selecting and supporting Olympic and Paralympic volleyball teams, managing a comprehensive network of regional associations, youth and junior programs, national championships, coaching and officials training, grassroots development, and the SafeSport initiative. As a major force in the United States Olympic and Paralympic movement, USA Volleyball is committed to promoting diversity, equity, and inclusion within the... Show More
Job Requirements
- High school diploma or equivalent
- Experience in administrative or event support roles
- Strong communication skills
- Ability to work extended hours including nights, weekends, and holidays
- Proficiency with basic computer software and databases
- Must be able to work independently and as part of a team
- Willingness to undergo background screening
- Commitment to complete mandatory SafeSport training
- Ability to manage multiple tasks and prioritize effectively
- Located in or willing to relocate to Colorado Springs, CO
Job Qualifications
- Experience in business or sport administration or related field
- Advanced level experience with Microsoft Office Suite is a plus
- Strong organizational skills with attention to detail
- Ability to work independently or on a team
- Ability to prioritize competing tasks
- Experience working with database systems is a plus
- Experience working with sport entities such as USOPC, NGB, Region, Clubs is a plus
- Experience training constituents on computer programs/databases is a plus
- Must successfully pass a USAV background screen prior to hire date
- Must complete SafeSport training within two weeks of hire date and keep current as a condition of continued employment
Job Duties
- Handle direct customer service inquiries and/or requests
- Respond to email inquiries from the general mailbox and phone calls that pertain to the Events Department and our events
- Assist in processing all incoming event-related revenues
- Assist with preparing, packing, distributing, or shipping all materials as required
- Assist with pre-tournament ticket process for all Championship Events including helping with the setup of the ticket portal and verbiage of notification correspondence
- lead customer service
- ordering necessary supplies
- Produce correspondence, reports, presentations, spreadsheets and special projects
- File and process event registrations (data entry) utilizing in-house system
- Assist with Event specific inventory to include supplies and gear
- Assist in the verification process of registration and work with volleyball regions concerning their registrations/data
- Post Tournament results on the website
- Provide in-office support for event department staff, specifically when staff are absent from the office conducting events
- Assist in overall quality of the USA Volleyball domestic events, including all tasks as assigned by the Manager, Events
- Provide optimal customer service to members, athletes, coaches, general public, and fellow employees
- Other duties and projects as assigned
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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