Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Paid holidays
403B retirement plan
Health Insurance
Dental Insurance
Vision Insurance
Paid parental leave
Employee assistance program
Life insurance
Diversity equity and inclusion programs
Job Description
USA Volleyball (USAV) is the national governing body for volleyball in the United States, overseeing several disciplines including beach, indoor, sitting, snow, and para-beach volleyball. With a membership exceeding 500,000 individuals, USAV plays a pivotal role in selecting the country's Olympic and Paralympic volleyball teams. The organization is deeply committed to supporting volleyball nationwide by managing regional associations, youth and junior development programs, national championships, coaching and officials training, grassroots initiatives, and the vital SafeSport program, which promotes athlete safety and well-being. USAV is headquartered in Colorado Springs, CO, and is recognized not only for its administrative excellence but also... Show More
Job Requirements
- High school diploma or equivalent
- experience in administrative or event support roles preferably within sports organizations
- proficiency in Microsoft Office with emphasis on Excel and Word
- strong verbal and written communication skills
- ability to multitask and manage time effectively
- excellent customer service orientation
- capacity to work flexible hours including nights, weekends, and holidays
- must pass background check
- must complete SafeSport training
- based in or willing to relocate to Colorado Springs, CO
Job Qualifications
- Experience in business or sport administration or related field
- advanced level experience with Microsoft Office Suite is a plus
- strong organizational skills with attention to detail
- ability to work independently or on a team
- ability to prioritize competing tasks
- experience working with database systems is a plus
- experience working with sport entities such as USOPC, NGB, Region, or Clubs is a plus
- experience training constituents on computer programs or databases is a plus
- must successfully pass a USAV background screen prior to hire
- must complete SafeSport training within two weeks of hire and maintain current certification
Job Duties
- Handle direct customer service inquiries and/or requests
- respond to email inquiries from the general mailbox and phone calls pertaining to the Events Department and events
- assist in processing all incoming event-related revenues
- assist with preparing, packing, distributing, or shipping materials as required
- assist with pre-tournament ticket processing for all Championship Events including setup of the ticket portal and notification correspondence
- produce correspondence, reports, presentations, spreadsheets, and special projects
- file and process event registrations utilizing in-house system
- assist with event-specific inventory including supplies and gear
- assist in verification process of registration and collaborate with volleyball regions concerning their registrations/data
- post tournament results on the website
- provide in-office support for event department staff during their absence at events
- assist in overall quality of USA Volleyball domestic events including all tasks as assigned by Manager, Events
- provide optimal customer service to members, athletes, coaches, general public, and fellow employees
- perform other duties and projects as assigned
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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