Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $27.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive salary
Training and Development
Complimentary accommodation
Uniform cleaning
Employee Meals
Job Description
Four Seasons is a renowned luxury hospitality company that is powered by its people. Known worldwide for its exceptional service and commitment to luxury with a genuine heart, Four Seasons represents a collective of individuals dedicated to improving themselves, pushing boundaries, and treating each other with respect and kindness. Their global team creates memorable experiences for guests, residents, and partners by delivering world-class hospitality and fostering a culture of excellence. The company believes that a superior employee experience and a strong company culture are essential to enabling their team members to deliver extraordinary guest experiences consistently.
At the... Show More
At the... Show More
Job Requirements
- At least 1 to 2 years of housekeeping or front office experience preferably in a luxury hotel or resort
- Excellent personal presentation and interpersonal skills
- Extensive knowledge of luxury standards
- Strong time management skills including the ability to multi-task set priorities and adjust to changing conditions
- Ability to operate relevant computer systems such as Opera HotSOS and Microsoft Office is a plus
- Excellent communication and interpersonal skills including the ability to work cross-functionally and interact effectively with colleagues and guests
- Ability to lift carry and move up to 30 lbs
- Ability to stand and walk for extended periods
- US work authorization
Job Qualifications
- At least 1 to 2 years of housekeeping or front office experience preferably in a luxury hotel or resort
- Excellent personal presentation and interpersonal skills
- Extensive knowledge of luxury standards
- Strong time management skills ability to multi-task set priorities and adjust to changing conditions
- Ability to operate all computer equipment necessary to perform the job knowledge of Opera HotSOS and Microsoft Office preferred
- Excellent communication and interpersonal skills ability to work closely with other departments and communicate clearly and effectively with colleagues and guests
- Ability to lift carry and move up to 30 lbs
- Ability to stand and walk for extended periods of time
Job Duties
- Support the housekeeping leadership team in overseeing daily operations ensuring smooth execution and adherence to brand standards
- Supervise and provide hands-on support to a team of approximately 65-70 team members including scheduling task assignment and performance management
- Assist in recruiting onboarding and training new team members to maintain a high-performance service-oriented culture
- Monitor the quality and consistency of room cleanliness and condition ensuring guest satisfaction and operational efficiency
- Conduct daily inspections and audits in assigned areas to ensure compliance with safety cleanliness and brand expectations
- Address guest or resident concerns promptly and professionally resolving issues with empathy and sound judgment
- Collaborate with other departments such as Engineering Front Office Security to support cross-functional goals and operational needs
- Maintain accurate administrative records including schedules timekeeping supply usage and incident reports
- Lead and participate in daily briefings department meetings and ongoing training initiatives
- Act as manager on duty for the department in the absence of the Department Head
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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