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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $38,400.00 - $57,600.00
Work Schedule
Flexible
Benefits
Hospitality CLA
Pension gap package
25 holidays plus 5 bonus days
Corporate volunteering
Regular get-togethers celebrations and occasional parties
Quarterly evaluation rounds
Possibility to join M-goal projects
Staff nights and friends and family discount
Test and rest new hotels
Travel expenses
Access to discount platform BenefitsAtWork
The occasional opportunity to travel to support new openings or exchange programs
Open Up access 1 1 sessions with certified psychologists for MEININGER employees
Job Description
MEININGER Hotels is a renowned international hotel group operating over 35 hotels in some of Europe’s most popular cities. Known for combining central locations, modern living spaces, flexible rates, and a lively atmosphere, MEININGER Hotels caters to a diverse clientele, including tourists, business travelers, and families. The brand emphasizes accessibility and convenience, offering high-quality hospitality with an approachable and fun vibe. This makes it a favored choice for visitors looking for comfort and a dynamic experience during their stay. MEININGER Hotel Amsterdam City West stands as one of the key properties within this portfolio, offering guests easy access to Amsterdam’s... Show More
Job Requirements
- Minimum of 3 years relevant experience in leading a front office team or similar
- Enjoy leading a diverse motivated team and are an inspiring personality
- Experienced in working in a fast-paced work environment
- Solution-oriented and convinced with your great commitment and entrepreneurial thinking
- Leadership skills including coaching mentoring feedback and training
- Strong proficiency with Microsoft Office suite and front office systems e.g. Sihot Fidelio
- Very good command of written and spoken Dutch and English
Job Qualifications
- Minimum of 3 years of relevant experience in leading a front office team or similar
- Leadership skills including coaching, mentoring, feedback, and training
- Strong proficiency with Microsoft Office suite and front office systems such as Sihot and Fidelio
- Very good command of written and spoken Dutch and English
- Enjoy leading a diverse, motivated team and are an inspiring personality
- Experienced in working in a fast-paced work environment
- Solution-oriented with strong commitment and entrepreneurial thinking
Job Duties
- Motivate the staff, ensures a pleasant and safe work climate and good cooperation within the team and with other colleagues
- Cooperate with the HR department to hire staff, to see the correct on- and offboarding process
- Take a lead in regular individual and team meetings, subsequently developing skills and knowledge through training and workplace exchanges
- Ensure all work equipment and information required for providing the guests with the best possible service is available, in good condition continuously optimizes clear workflow and definitions
- Use available tools to obtain feedback from guests, analyzing and categorizing the feedback, derives activities, and implements them in coordination with the Hotel Manager
- Attend the complaints from the guests that could not be solved by the team and ensure that the guest is satisfied with the offered solution
- See the optimal room distribution by means of conscientious occupancy optimization, coordinate the optimal allocation of group rooms in coordination with the Groups department
- Perform regular audits aligned with company standards, documenting them, and initiating corrective measures in coordination with the Operations Manager
- Maintain an inventory management system, oversee stock-takes in keeping with the provided guidelines, and support the preparation of monthly closings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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