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St. Norbert College

Assistant Head Chef of Retail Operations

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $500,000.00
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Work Schedule

Day Shifts
Weekend Shifts
Split Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Retirement Plan
Paid Time Off
Tuition waiver

Job Description

St. Norbert College is a nationally ranked, private Catholic liberal arts institution located in De Pere, Wisconsin. Established with a proud Norbertine heritage, the college integrates academic excellence with spiritual growth within a vibrant community. Known for its commitment to the principles of dignity, truth, and justice, St. Norbert College offers a mission-driven environment that fosters intellectual, personal, and spiritual development. As the only Norbertine institution of higher education worldwide, it distinguishes itself by valuing communio, the ideal of community united as one, making it an exceptional place for students and staff alike.

The institution is currently seeking a dedica... Show More

Job Requirements

  • High school diploma or equivalent
  • 3-4 years of high-volume food service production experience
  • 2-3 years of supervisory experience in food service
  • Completion of a Food Service Sanitation course or willingness to complete upon hire
  • Proficiency in short-order cooking and basic math skills
  • Strong leadership, judgment, and problem-solving abilities
  • Excellent communication and customer service skills, including conflict resolution
  • Ability to multitask, prioritize, and meet deadlines in a fast-paced, noisy environment
  • Proficiency with Microsoft Office, Google Apps, and ability to learn new systems such as POS
  • Dedication to working in a mission-driven environment, with respect for the College's Catholic and Norbertine traditions and commitment to liberal arts values

Job Qualifications

  • High school diploma or equivalent (Associate's degree in culinary arts or related field preferred)
  • 3-4 years of high-volume food service production experience
  • 2-3 years of supervisory experience in food service
  • Completion of a Food Service Sanitation course or willingness to complete upon hire
  • Proficiency in short-order cooking and basic math skills
  • Strong leadership, judgment, and problem-solving abilities
  • Excellent communication and customer service skills, including conflict resolution
  • Ability to multitask, prioritize, and meet deadlines in a fast-paced, noisy environment
  • Proficiency with Microsoft Office, Google Apps, and ability to learn new systems such as POS
  • Dedication to working in a mission-driven environment, with respect for the College's Catholic and Norbertine traditions and commitment to liberal arts values

Job Duties

  • Lead and support production staff across Phil's and Ed's, ensuring quality, portion control, food safety, and excellent customer service
  • Manage daily operations of Phil's, including supervising shift supervisors and assistant managers, mentoring and training staff, hiring, scheduling, and solving operational challenges
  • Assist with menu preparation, food production, C-store ordering, stocking, inventory management, and maintaining orderly storage areas using FIFO standards
  • Partner with the Associate Director of Retail Operations on business functions such as point-of-sale updates, menu boards, mobile ordering, sales logs, budgeting, and compliance with HACCP and safety protocols
  • Oversee recipe development, menu planning, and use of the CBORD system to support safe, accessible options for all guests, including those with special dietary needs
  • Contribute to meeting revenue and budget goals, with Phil's generating over $1M in annual sales and a $500K food budget
  • Rotate working weekends and support varied hours during summers and academic breaks to accommodate summer conferences and catering events

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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