Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k Retirement Plan
short-term disability
long-term disability
Ongoing learning & development
Job Description
Oetker Hotels is a prestigious collection of luxury hotels known for their timeless elegance, exceptional European hospitality, and deep connection to local culture and community. Established in 1872, Oetker Hotels represents a tradition of family spirit and refined service that has been preserved through generations. Each property within the collection is considered a landmark in some of the world's most desirable destinations, from Le Bristol Paris and Brenners Park-Hotel & Spa in Baden-Baden to The Lanesborough in London and Eden Rock-St Barths. Notably, The Vineta Hotel, located in the heart of Palm Beach, Florida, is undergoing a comprehensive renovation, promising... Show More
Job Requirements
- Minimum 1-2 years of managerial experience in the luxury hospitality industry
- College degree in Hospitality Management preferred or equivalent experience
- Fluent in English
- Proficiency in Microsoft Office programs, hotelier scheduling systems, and Opera
- Ability to work flexible hours including days, evenings, overnights, weekends, and holidays
- Ability to reach, bend, balance and transport various objects weighing up to 15 lbs during a shift
- Ability to access and navigate each department at the organization's facilities
- US work authorization is required
Job Qualifications
- Minimum 1-2 years of managerial experience in the luxury hospitality industry
- College degree in Hospitality Management preferred or equivalent experience
- Fluent in English
- other languages considered an asset
- Proficiency in Microsoft Office programs, hotelier scheduling systems, and Opera
- Ability to work flexible hours including days, evenings, overnights, weekends, and holidays
- Ability to handle prolonged periods of sitting at a desk and working on a computer
- Ability to reach, bend, balance and transport various objects weighing up to 15 lbs during a shift
- Ability to access and navigate each department at the organization's facilities
Job Duties
- Responsible for the daily operations of the front office department to present a positive image of the hotel and creating an unsurpassed experience for our guests and team members
- Manage all aspects of the guest experience from arrival to departure and ensuring that all team members are knowledgeable about the Palm Beach area, the property and the amenities that are available to our guests
- Maintain high standards of guest services as established by the Managing Director
- Develop and maintain strong relationships with guests
- Organize and manage special events, promotions, special guest requests and accommodations ensuring total guest satisfaction
- Assist with responsibilities and duties in the absence of or due to heavy volume in the areas of front desk, bell services, and lobby coverage
- Supervise, train, coach, and develop team members according to hotel policies and procedures, fostering a positive teamwork environment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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