Assistant Guest Services Manager

Salinas, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Exact $74,000.00

Work Schedule

Standard Hours

Benefits

competitive pay

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

401k

Employee Discounts

Golf privileges

Complimentary Meals

Job Description

Pebble Beach Company is a prestigious hospitality organization located on California's Monterey Peninsula, renowned for its world-famous resorts and golf courses. Established over a century ago, Pebble Beach Resorts have become a treasured destination for families, celebrities, athletes, travelers, and locals alike. The company operates multiple acclaimed properties including The Lodge at Pebble Beach, The Inn at Spanish Bay, and Casa Palmero. It also manages five elite golf courses such as Pebble Beach Golf Links and Spyglass Hill Golf Course, alongside other attractions like the scenic 17-Mile Drive and The Spa at Pebble Beach. Known for hosting premier events like... Show More

Job Requirements

1 or more years' experience in a supervisory role
1 or more years' experience in a resort setting
college degree or equivalent
have and maintain valid California driver's license with 2 points or less
excellent customer service skills

Job Qualifications

1 or more years' experience in a supervisory role
1 or more years' experience in a resort setting
college degree or equivalent
excellent customer service skills
experience using Property Management System
experience using Microsoft Office

Job Duties

Ensure that staff members are aware of the daily business activity including VIP and group schedules and any other special arrangements
coordinate all group activity as it relates to functions of Guests Services Department
assist and fill in for Manager on Duty as necessary
oversee parking and storage of guest luggage and golf bags
ensure deliveries are made to guests in a timely manner
assist guest with check-in and check-out as requested
answer guest questions handle special requests and resolve guest complaints

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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