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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $42,200.00 - $57,000.00
Work Schedule
Flexible
Benefits
Paid Time Off
Discounted and complimentary stays
medical and health benefits
401(k) matching
Free Golf
Complimentary recreation rentals
food and beverage discount
Free pickleball access
Job Description
Sunriver Resort is a prestigious and renowned destination known for its commitment to delivering exceptional guest experiences in a picturesque and relaxing environment. Nestled in one of the most sought-after vacation spots, the resort operates at the highest standards, proudly holding the AAA Four Diamond rating. It offers a comprehensive range of amenities and services, including golf courses, marina access, recreational rentals, fine dining, and more, ensuring guests receive an immersive and luxurious stay. The resort emphasizes a culture based on strong core values — trust, open and honest communication, and commitment — that guide all employees in providing outstanding... Show More
Job Requirements
- Must have strong computer skills
- Must have strong working knowledge of Microsoft Office programs
- Must be able to work in a fast paced environment
- Must always ensure a teamwork environment
- Ability to work a flexible schedule that may include evenings, weekends and holidays
- Must have the ability to deal effectively and interact well with guests and associates
Job Qualifications
- High school diploma or equivalent
- Prior hospitality experience highly preferred
- At least one year customer service experience required
- Prior supervisory experience highly preferred
- Must have a valid drivers license and satisfactory background and MVR check
Job Duties
- Always posted at the front desk or in the lobby
- Offers warm and sincere welcome/farewell for all guests including use of guest name and good eye contact
- Follows proper check-in procedures
- Registers guests into computer system, verifying registration, address and credit information
- Accepts payment for guests' accounts at registration and check out
- Follows set procedures on posting, charges, cashing checks, safe deposits and refunds
- Maintains accurate records of room availability
- Resolves problems arising from guest complaints, reservations and room assigned activities
- Designs and implements training programs for Front Desk team
- Reviews and responds to guest feedback through Revinate
- Assists with development, training and inspiration of associates for promotion
- Works closely with housekeeping, engineering, sales and conventions to ensure exceptional guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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