Assistant General Manager/Director of Operations | Full-Time | Angel Of The Winds Arena
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $100,000.00 - $125,000.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
bonus eligibility
Job Description
Oak View Group is a globally recognized leader in venue development, management, and premium hospitality services within the live event industry. The company offers a comprehensive, 360-degree solution for a portfolio of world-class owned venues and boasts a client roster featuring some of the most influential and highly attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions worldwide. Oak View Group is dedicated to providing top-tier services and creating exceptional experiences for venue operators and event attendees alike through innovative management and strategic development. With a commitment to excellence and inclusivity, OVG continually strives to push the... Show More
Job Requirements
- Bachelor’s degree from an accredited college or university
- 5-7 plus years’ experience in facility operations management
- demonstrated knowledge of physical plant management and ice maintenance in major junior hockey or higher level facility
- supervisory skills in work crew supervision in facility operations
- ability to supervise others
- strong communication skills with employees, coworkers, volunteers, management staff and guests
- knowledge of budget preparation and control
- basic knowledge of boilers, chillers, refrigeration and ice making
- basic knowledge of fire alarm and fire protection systems
- knowledge of event production and theatre technology
- knowledge of OSHA requirements
- working knowledge of equipment safety, facility maintenance and housekeeping
- ability to speak, read and write in English
- ability to work well in a team-oriented, fast-paced, event-driven environment
- proficiency in Microsoft Office applications including Excel, Word, Outlook
- excellent customer service skills
- ability to work event nights, weekends and holidays as required
Job Qualifications
- B.S. or B.A. degree from an accredited college or university
- 5-7 plus years experience in facility operations management
- demonstrated knowledge of physical plant management and ice maintenance in major junior hockey or higher level facility
- supervisory skills and experience in work crew supervision in facility operations
- ability to supervise the work of others
- strong communication skills with employees, coworkers, volunteers, management and guests
- knowledge of budget preparation and control
- basic knowledge of boilers, chillers, refrigeration and ice making
- basic knowledge of fire alarm and fire protection systems
- knowledge of event production and theatre technology
- knowledge of OSHA requirements
- working knowledge of equipment safety, facility maintenance and housekeeping
- ability to speak, read and write in English
- ability to work well in a team-oriented, fast-paced, event-driven environment
- proficiency in Microsoft Office applications including Excel, Word, Outlook
- excellent customer service skills
- ability to work event nights, weekends and holidays as required
Job Duties
- Oversees overall daily operation and maintenance of the facility and systems including workplace safety, event related equipment, ice surface, custodial services and sustainability
- participate in the development and administration of facility operations and capital budgets including forecasting staffing, equipment, materials and supplies needs and monitoring expenditures
- oversee advancing and communicating event information to appropriate departments and staff
- oversee operation of event setup and teardown including basketball floor, stage risers, truss, curtains, hockey dasher boards and glass, chairs, signs, banquet functions
- manage ice surface installation, removal, daily and game day ice maintenance and resurfacing
- select, train, motivate and evaluate staff while providing or coordinating training and managing discipline and termination
- ensure health and safety compliance
- develop and update comprehensive management reports and manuals including Operations Manual, Annual Preventative Maintenance Plan and Annual Facility Report
- improve operations, decrease turnaround times, streamline work processes and provide quality customer service
- conduct organizational and operational studies and recommend program, policy and procedure modifications
- establish and maintain effective relationships with staff, stakeholders and facility users
- direct and monitor contractors, engineers and architects on building projects
- maintain hazardous materials program and stay updated on federal, state and local regulations
- perform all other duties assigned by the General Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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