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Assistant General Manager (Supreme Dumplings)

Job Overview

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Employment Type

Hourly
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Work Schedule

Flexible
Day Shifts
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Benefits

Competitive hourly wage plus shared tips
Free or discounted shift meals
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
growth opportunities
Training and development support
Dynamic team-first work culture

Job Description

Supreme Dumplings is a celebrated restaurant located in San Francisco, CA, known for its dedication to serving authentic Chinese cuisine with a special emphasis on delicious, handcrafted dumplings. Our establishment prides itself on a commitment to quality ingredients, exceptional customer service, and creating a vibrant dining atmosphere that appeals to local food enthusiasts and visitors alike. With a reputation for excellence and a loyal customer base, Supreme Dumplings has carved out a significant niche in the competitive restaurant market of San Francisco. Our team embraces a culture of collaboration, continuous improvement, and passion for culinary excellence, making us a sought-after... Show More

Job Requirements

  • Minimum 2 years of experience in customer service, food service, or a related field
  • high school diploma or GED
  • proficiency in spoken and written English
  • valid food handler's permit or willingness to obtain one
  • alcohol server permit preferred
  • strong attention to customer needs and detail-oriented service
  • excellent verbal communication and leadership skills
  • ability to perform in a fast-paced environment
  • strong training, coaching, and team development skills
  • solid organizational and problem-solving abilities
  • ability to stand and walk for extended periods
  • comfortable working in variable temperatures and around chemicals, smoke, or airborne particles

Job Qualifications

  • Minimum 2 years of experience in customer service, food service, or a related field
  • high school diploma or GED
  • proficiency in spoken and written English
  • valid food handler's permit or willingness to obtain one
  • alcohol server permit preferred
  • strong attention to customer needs and detail-oriented service
  • excellent verbal communication and leadership skills
  • ability to perform in a fast-paced environment
  • strong training, coaching, and team development skills
  • solid organizational and problem-solving abilities
  • ability to stand and walk for extended periods
  • comfortable working in variable temperatures and around chemicals, smoke, or airborne particles

Job Duties

  • Greet and assist guests with a friendly and professional demeanor
  • respond to feedback and concerns appropriately
  • train team members and uphold company standards in food preparation, service, and cleanliness
  • monitor food quality and manage food cost controls
  • communicate daily goals and support team members during busy shifts
  • coordinate work schedules, cleaning checklists, inventory, and supply orders
  • resolve operational issues promptly, including customer concerns and training gaps

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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