Supreme Dumplings

Assistant General Manager (Supreme Dumplings)

Job Overview

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Employment Type

Hourly
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Work Schedule

Standard Hours
Day Shifts
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Benefits

competitive hourly wage
Shared tips
Free or discounted shift meals
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
growth opportunities
Training and development support

Job Description

Supreme Dumplings is a distinguished restaurant located in San Francisco, CA, celebrated for its authentic Chinese cuisine and exceptional dumplings. As a culinary establishment deeply committed to using high-quality ingredients and providing outstanding service, Supreme Dumplings has earned a loyal following among food enthusiasts and locals seeking an immersive and vibrant dining experience. The restaurant fosters a dynamic atmosphere where the richness of traditional flavors is paired with modern hospitality practices to ensure every guest feels valued and delights in their visit.

Supreme Dumplings is currently looking to hire an Assistant General Manager who will play a pivotal leade... Show More

Job Requirements

  • Minimum 2 years of experience in customer service, food service, or a related field
  • High school diploma or GED
  • Proficiency in spoken and written English
  • Valid food handler's permit or willingness to obtain one
  • Alcohol server permit preferred
  • Strong attention to customer needs and detail-oriented service
  • Excellent verbal communication and leadership skills
  • Ability to perform in a fast-paced environment
  • Strong training, coaching, and team development skills
  • Solid organizational and problem-solving abilities
  • Ability to stand and walk for extended periods
  • Comfortable working in variable temperatures and around chemicals, smoke, or airborne particles

Job Qualifications

  • Minimum 2 years of experience in customer service, food service, or related field
  • High school diploma or GED
  • Proficiency in spoken and written English
  • Valid food handler's permit or willingness to obtain one
  • Alcohol server permit preferred
  • Strong attention to customer needs and detail-oriented service
  • Excellent verbal communication and leadership skills
  • Ability to perform in a fast-paced environment
  • Strong training, coaching, and team development skills
  • Solid organizational and problem-solving abilities

Job Duties

  • Greet and assist guests with a friendly and professional demeanor
  • respond to feedback and concerns appropriately
  • train team members and uphold company standards in food preparation, service, and cleanliness
  • monitor food quality and manage food cost controls
  • communicate daily goals and support team members during busy shifts
  • coordinate work schedules, cleaning checklists, inventory, and supply orders
  • resolve operational issues promptly, including customer concerns and training gaps
  • clearly communicate procedures, standards, and expectations to the team
  • lead training across all stations using hands-on guidance and our learning management system
  • learn basic maintenance of kitchen equipment
  • conduct daily quality checks to ensure operational consistency and high standards
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location