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Assistant General Manager @ St. Pauls

Fayetteville, NC, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.75 - $22.75
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
employee discount
Training and Development
flexible scheduling

Job Description

Hardee's is a leading fast-food restaurant brand known nationwide for its high-quality burgers, friendly service, and commitment to providing customers with a satisfying dining experience. As part of CKE Restaurants Holdings, Inc., Hardee's embraces a dynamic and energetic work culture focused on delivering outstanding food and service while upholding the values deeply embedded within the brand's vision, mission, and promise. Recognized for its dedication to excellence, Hardee's continuously seeks passionate individuals to join their team and contribute to the success of their restaurant locations through innovation, teamwork, and customer engagement.

The Assistant General Manager (AGM) role at Hardee... Show More

Job Requirements

  • High school diploma or GED
  • Minimum of one year experience in restaurant operations or similar role
  • Ability to work flexible schedule including days, nights, and weekends
  • Proficiency in Microsoft Office applications
  • Effective communication skills
  • Ability to travel to other locations as needed
  • Capability to handle fast paced environment and physical demands including standing and walking for extended periods
  • Ability to lift 20 lbs or more regularly and up to 50 lbs occasionally
  • Comfortable working near kitchen equipment and using cleaning products

Job Qualifications

  • High school diploma or GED required, associate degree or higher preferred
  • Minimum of one year experience in restaurant operations or equivalent combination of education and experience
  • Proficient working knowledge of Microsoft Office applications
  • Effective communication skills
  • Customer focused mindset
  • Ability to develop and motivate talent
  • Strong execution skills
  • Accountability for performance management

Job Duties

  • Demonstrate CKE's Core Values while assisting the GM in building high performing employees when selecting, training, retaining, and recognizing top talent utilizing applicable tools and processes
  • Execute the Performance Management process consistently to ensure employees are set up for success and held accountable
  • Partner with the GM and Human Resources to ensure resolution to all employee relations activities and maintain compliance with federal, state, and local requirements
  • Actively monitor, demonstrate, and provide training on all job duties of each position for any shift throughout the restaurant, including customer service, food preparation, cleaning, and stocking
  • Ensure proper supervision of restaurant through ongoing examination of station and customer activities
  • Work assigned schedule to ensure that all day parts are being observed, i.e., breakfast, lunch, dinner, late night, and weekends
  • Drive customer-focused culture by serving as a role model in resolving customer issues and partnering with the GM to train employees to meet or exceed customer service standards

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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