Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Access to healthy rewards program
Vacation Time
401(k) retirement plan with company match
worldwide travel discounts
fun working environment
Job Description
High Hotels is a distinguished hospitality company with over 35 years of experience delivering outstanding service and memorable stays across Pennsylvania and New Jersey. Renowned for its commitment to excellence, High Hotels nurtures a vibrant, team-focused culture that fuels success at each property. This unique blend of dedicated personnel and strong company values enables High Hotels to consistently exceed guest expectations by providing superior service, comfort, and value. As a forward-thinking company dedicated to growth and positivity, High Hotels offers employees a dynamic environment where careers flourish and professional development is deeply encouraged. High Hotels stands as a beacon of... Show More
Job Requirements
- High school diploma or GED
- Minimum of 3 years hotel operations experience
- Valid driver’s license
- Ability to operate Microsoft Office, Front Office PMS, and ServicePro
- Flexibility to work weekends and holidays
- Excellent leadership and communication skills
- Ability to manage diverse teams
- Ability to work varying schedules
- Comply with all company policies and safety regulations
Job Qualifications
- High school diploma or GED
- Minimum of 3 years of hotel operations experience
- Valid Driver's License
- Proficiency with Microsoft Office, Front Office PMS, and ServicePro
- College degree in hotel or restaurant management preferred
- Food Handler Certification preferred
Job Duties
- Supervise front desk and food and beverage operations
- Hire, train, and schedule staff
- Maintain periodic personnel appraisals
- Purchase food and beverage items to ensure availability
- Assist General Manager with scheduling and business planning
- Act as General Manager in their absence
- Monitor control of supplies, keys, monies, and credit
- Meet budgetary and financial objectives
- Interpret and enforce hotel policies and regulations
- Maintain high morale and low employee turnover
- Manage the replenishment and appearance of food service areas
- Perform visible management in multiple hotel areas
- Execute line co-worker duties under high volume or emergencies
- Utilize computer systems for forecasting and revenue analysis
- Oversee food and beverage outlet standards and conduct taste tests
- Respond to guest inquiries and coordinate special requests
- Ensure safety and security of guests and staff
- Monitor employee attendance and conduct follow-ups
- Work varying schedules including weekends and holidays
- Maintain neat, clean, and groomed appearance following brand standards
- Comply fully with company rules and safety regulations
- Support sustainability initiatives within departments
- Maintain open-door policy and oversee coworker relations
- Observe competitor operations for marketing insights
- Prepare for advancement to General Manager positions
- Participate in Manager on Duty shifts
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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