Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $90,000.00 - $105,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
performance-based incentives
competitive salary
Healthcare coverage
Paid Time Off
Career development opportunities
Employee Discounts
Job Description
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms with over 360 locations across North America. The company specializes in experiential offerings like bowling, arcade games, amusements, water parks, and family entertainment centers, creating memorable and engaging experiences for guests of all ages. Lucky Strike also owns the Professional Bowlers Association, the major league of bowling, which is a significant media property with a global fan base. The company values providing top-notch entertainment experiences combined with exceptional service in a fun and dynamic environment. This commitment to excellence extends to its employees, who play... Show More
Job Requirements
- bachelor’s degree
- 3+ years of management experience in kitchen, bar, restaurant or food service operations
- ability to work varying shifts including weekends and holidays
- strong leadership and problem-solving skills
- excellent communication skills
- knowledge of POS systems
- customer service focus
Job Qualifications
- bachelor’s degree
- 3+ years of management experience in kitchen, bar, restaurant or food service operations
- basic business math and accounting skills
- strong analytical and decision-making skills
- strong team player
- exceptional people developer
- customer service pro
- knowledge of POS register systems
- solid communication skills
Job Duties
- help develop financial operational plans and budgets and monitor their performance to achieve your center’s financial goals including driving food and beverage sales
- partner with the General Manager to review and control labor costs and other expenses
- manage day-to-day operations of the center including scheduling, planning, organizing and communicating effectively with your team
- recruit, train, and support center management and staff
- foster high morale and provide developmental coaching
- address center-level HR or loss prevention issues
- manage multiple departments efficiently and conduct regular meetings with management team to review performance and offer direction
- review profit and loss statements weekly or monthly and adjust action plan accordingly
- achieve and maintain overall guest service goals
- resolve customer complaints appropriately ensuring guest satisfaction
- oversee management and expansion of Food and Beverage program ensuring highest quality standards and exceptional guest satisfaction
- provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards
- work varying shifts including weekends, holidays, and extended workdays as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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