Roots Natural Kitchen logo

Roots Natural Kitchen

Assistant General Manager - Raleigh

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $62,000.00
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
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Benefits

Flexible Schedule
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k)
employee discount
Paid training
Profit sharing

Job Description

Roots Natural Kitchen is a rapidly growing restaurant known for its commitment to providing healthy, natural food that tastes fantastic. Established with a mission to empower people through nutritious eating, Roots believes in the transformative power of great food to fuel any lifestyle, whether someone is relaxing with a Netflix marathon or training for a marathon. The company embraces a culture of positivity, teamwork, and personal growth, making it an exceptional workplace for individuals passionate about food and customer service. Employees enjoy a fun, lighthearted environment where they are supported and encouraged to thrive. The restaurant is continually expanding, offering... Show More

Job Requirements

  • Must show empathy for fellow crew members and customers
  • Must bring friendliness and enthusiasm to each day
  • Must lead by example, through humility and resilience
  • Strong desire and proven track record of learning and coaching
  • Willingness to work a varied schedule, including nights and weekends
  • Prior management experience desired
  • Restaurant management experience preferred
  • Understanding of and experience with restaurant management software and the Microsoft Office Suite
  • Candidates hired directly into an Assistant General Manager role will go through an intensive training process

Job Qualifications

  • Prior management experience preferred
  • Restaurant management experience desired
  • Understanding of and experience with restaurant management software and the Microsoft Office Suite
  • Strong desire and proven track record of learning and coaching
  • Empathy for fellow crew members and customers
  • Friendliness and enthusiasm
  • Ability to lead by example through humility and resilience
  • Willingness to work a varied schedule including nights and weekends
  • Candidates hired directly into an Assistant General Manager role will undergo intensive training process

Job Duties

  • Learn, qualify, and master all functional positions within your segment, including dish, grill, line, and prep
  • Execute your own, and train others to manage, shifts with a focus on creating amazing customer and employee experiences
  • Complete and oversee all day to day administrative tasks
  • Promote the Roots culture actively to the entire crew, through example and focused communication, to ensure that your Roots Natural Kitchen is a special experience day-in and day-out for all employees
  • Be cheerful, smile and ensure your crew is friendly, attentive, and helpful
  • Be empathetic to others
  • Support your crew by listening, understanding, and taking action as appropriate
  • Exemplify Roots principles through servant leadership and instill these characteristics in others through recognition, validation, and constant communication
  • Ensure all new employees meet our character standards through the interview process and provide thorough orientation focused on integrating new employees quickly
  • Act as the liaison between crewmembers and general manager to ensure both are fully aware of the stores needs and successes
  • Respond to crew concerns by solving, quashing, or escalating with a focus on preserving the unity and integrity of crew
  • Have a relentless focus on brand standards, paying attention to all the details that yield an incredible customer experience
  • Participate in the adherence to brand standards by scheduling yourself in crewmember or shift leader positions at least 4 days a week
  • Constantly train and ensure qualifications are maintained by all employees in your segment of the store
  • Uphold standards through example and by validating performance
  • Build a culture of strong appreciation for food quality, and consistency
  • Work and motivate the crew to take pride in keeping the restaurant food safe, clean, and organized
  • Ensure your segment of the facility is in good working condition and all equipment is receiving the maintenance and repairs needed
  • Understand and diligently manage your segments administrative needs to meet or exceed targets
  • Complete or oversee completion of all monthly, weekly, and daily tasks including inventory counts, deep cleaning, temperature and other food safety related logs, and employee schedule writing or review
  • In the back of house, this also includes managing prep and order guide PARs, delivery check-ins, and daily prep sheets
  • In the front of house, this includes opening and closing checklists, cash procedures, app and third party delivery oversight, and throughput improvement
  • Personally adhere to all employee regulations and validate all managed employees have been properly trained to do the same
  • Diligently plan for and manage labor directly, ensuring adequate coverage, even when sales fluctuate
  • Participate in the interviewing, onboarding, and orientation process for new employees

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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