Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $62,000.00 - $68,000.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
vacation days
sick days
Holidays
Job Description
Oak View Group is a renowned global leader specializing in venue development, management, and premium hospitality services dedicated to the live event industry. The company offers a comprehensive 360-degree solution that supports a diverse collection of world-class venues it owns and manages, alongside collaborations with some of the most influential and highly attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions worldwide. Founded with a vision to revolutionize the live event experience, Oak View Group is recognized for its commitment to excellence and innovation, fostering memorable experiences for audiences and clients alike. The company’s extensive portfolio and... Show More
Job Requirements
- BA or BS degree
- 3-5 years management experience in food or concessions industry
- advanced food service sanitation training certification
- strong communication skills
- ability to work under pressure
- English fluency
- computer proficiency in Microsoft Office, POS and timekeeping systems
- teamwork and adaptability
- knowledge of venue locations and operations
- valid Food Handlers certificate
- valid Alcohol Service Permit if required
- inventory and menu planning skills
- knowledge of sanitation, food and alcohol policies
- strong math skills
- cash handling capability
- high standards of integrity and professionalism
- ability to work independently
Job Qualifications
- BA or BS with business-related major
- accounting minor or credits preferred
- Minimum 3-5 years management experience in food-related or concessions industry
- Nationally recognized, advanced food service sanitation training course certification
- Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment
- Ability to make sound business/operations decisions quickly and under pressure
- Ability to speak, read, and write in English
- Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping systems
- Ability to work well in a team-oriented, fast-paced, event-driven environment
- Possess a thorough working knowledge of all existing concessions and premium services locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access
- Possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government
- Valid Alcohol Service Permit if required by state and/or county of venue
- Familiar with inventory cost control and menu planning
- Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to Oak View Group and venue concession and premium services operations
- Ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages)
- Ability to handle cash accurately and responsibly
- Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality
- Ability to work independently with little direction
Job Duties
- Oversee in the overall effective management of the premium operations to include suites, catering and picnics
- Assist in the management of catered events from setup to tear down, including handling all communication with hourly staff, culinary staff and guests
- Work directly with clients to facilitate all game day events and contracts
- Responsible for facilitating weekly BEO meetings
- Lead all departments in special event operations
- Ensure total compliance with all alcohol service policies
- monitor alcohol service throughout event to assure 100 percent compliance with Alcohol Service policies
- reporting any alcohol service or compliance issues to management immediately
- Ensure legal, efficient, professional and profitable operation of the venue
- Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements
- Conflict resolution, last-resort mediation, arbitration and labor negotiations, when applicable
- Author, review and amend policies and procedures, as requested by the General Manager
- Author and amend contracts
- authorize terms as directed by the General Manager
- Oversee scheduling and labor allocation
- Evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and accurate cost of goods
- Program and maintain the point of sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location
- Direct and assist managers in preparing and attaining future goals
- Provide each manager with the proper direction and follow up on all assignments
- Inspect the operation on a regular basis to ensure that the established quality standards are maintained
- Prepare required reports accurately and submit them on time, follow up with department heads to ensure that their reporting is completed within the same guidelines
- Develop an effective management team
- Give the managers clear direction, and provide the necessary assistance for them to perform their work
- Assist the General Manager in evaluating each manager’s performance and make recommendations for their improvement
- Review and assist in the development of menus and marketing plans with the appropriate department heads
- Establish and maintain personal relationships with show managers, suppliers, vendors and the public
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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