Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $75,000.00 - $85,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
bonus eligibility
Job Description
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. The company offers a complete, 360-degree solution for a collection of world-class owned venues and maintains a client roster that includes some of the most influential and highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions worldwide. Oak View Group is renowned for elevating fan experiences and operational excellence in the live entertainment sector through innovative strategies, cutting-edge technologies, and superior service delivery.
This organization is a dynamic and rapidly growing entity that values ... Show More
This organization is a dynamic and rapidly growing entity that values ... Show More
Job Requirements
- Bachelor's degree in business or related field
- Minimum 5 years management experience in food or concessions industry
- Valid Food Handlers certificate
- Valid Alcohol Service Permit if required by state or local government
- Strong leadership and decision-making skills
- Availability to work variable, event-driven schedule including evenings and weekends
- Excellent interpersonal and communication skills
- Proficiency in Microsoft Office and POS systems
- Knowledge of labor laws, sanitation, food safety, and alcohol service regulations
- Ability to manage employee relations and conduct employment actions
- Ability to prepare and analyze financial reports
- Ability to maintain high standards of professionalism and ethics
- Physical and mental ability to work in a fast-paced live event environment
- Commitment to equal employment opportunity and diversity principles
Job Qualifications
- BA or BS with a business-related major
- Accounting minor or credits preferred
- Minimum 5 years management experience in food-related or concessions industry
- Concessions Manager Certificate from the National Association of Concessionaires
- Advanced food service sanitation training certification
- Effective communication skills with employees, volunteers, management, and guests
- Ability to make sound decisions quickly under pressure
- Proficiency in English speaking, reading, and writing
- Solid knowledge of Microsoft Office, POS, and timekeeping systems
- Ability to work well in a fast-paced, team-oriented environment
- Thorough knowledge of concessions and premium services locations
- Valid Food Handlers certificate
- Valid Alcohol Service Permit if required
- Familiarity with inventory cost control and menu planning
- Knowledge of sanitation requirements, food prep, alcohol policies, and safety standards
- Ability to perform basic and complex math functions
- Ability to handle cash accurately and responsibly
- Commitment to integrity, professionalism, ethics and confidentiality
- Ability to work independently with little direction
Job Duties
- Assist in overall effective management of catering operations
- Ensure total compliance with alcohol service policies
- Monitor alcohol service throughout events for compliance
- Manage catered events from setup to teardown, including communication with staff and guests
- Ensure legal, efficient, professional, and profitable venue operations
- Generate and review financial reports such as budgets, forecasts, and P&L statements
- Resolve conflicts, including mediation, arbitration, and labor negotiations
- Author, review, and amend policies and procedures as directed
- Author and amend contracts with authorization from the General Manager
- Oversee scheduling and labor allocation
- Analyze ticket sales to anticipate staffing needs and project sales ratios
- Evaluate sales and purchasing patterns for cost accuracy
- Program and maintain point of sale systems for financial tracking
- Assist managers in preparing and attaining future goals
- Provide managers with direction and follow-up on assignments
- Inspect operations regularly to maintain quality standards
- Prepare and submit reports accurately and on time
- Develop an effective management team
- Assist in evaluating and improving manager performance
- Review and assist in menu and marketing plan development
- Establish and maintain positive relationships with show managers, suppliers, vendors, and the public
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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