Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,000.00 - $72,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Career Development
Job Description
Buffalo Wild Wings is a renowned casual dining restaurant chain specializing in wings, sports, and a vibrant atmosphere. Established as a leader in the food service industry, Buffalo Wild Wings is known for combining great food, a lively environment, and exceptional guest service. The restaurant chain emphasizes a team-oriented culture, encouraging collaboration and motivation among staff to ensure a memorable dining experience. With locations across the United States and beyond, the brand maintains a strong commitment to quality, operational excellence, and community engagement. Buffalo Wild Wings continually invests in employee development and promotes from within, nurturing leadership skills and operational... Show More
Job Requirements
- High school diploma or equivalent
- Minimum two years of restaurant or retail management experience
- Valid drivers license
- Ability to lift up to 50 pounds regularly
- Successful background check
- Completion of Buffalo Wild Wings Management Certification
- Experience managing multiple departments including Greeter/Cashier, Hospitality, Bar and Hands-on-Hospitality
- Strong organizational and communication skills
- Ability to handle guest complaints professionally
- Ability to analyze restaurant performance data and create action plans
- Availability to travel between units as needed
Job Qualifications
- Minimum of two years restaurant or retail management experience
- Experience managing a restaurant with a full bar preferred
- Completion of high school education or equivalent
- Valid drivers license
- Completion of Buffalo Wild Wings Management Certification program
- Proven ability to manage multiple priorities in a fast-paced environment
- Strong organizational skills
- Excellent written and verbal communication skills
- Ability to maintain confidential information and enforce company policies
- Experience managing departments including Greeter/Cashier, Hospitality, Bar and Hands-on-Hospitality for at least three periods each
- Skilled with basic mathematical computations
- Proven track record of motivating and coaching staff
Job Duties
- Assist General Manager with overall restaurant staffing planning
- Assist other managers with hiring decisions for all departments
- Conduct weekly manager meetings in partnership with General Manager
- Create, develop and implement incentive programs and contests with Department Managers
- Motivate Team Members to participate in company promotions and incentives
- Provide regular performance feedback and recognition to Department Managers and Team Members
- Assist with coaching other managers on performance management
- Oversee guest comment program and handle guest complaints
- Facilitate adherence to food product rollouts and quality standards
- Monitor restaurant performance metrics and troubleshoot issues
- Conduct administrative manager functions including invoices and inventory
- Manage repair and preventative maintenance programs
- Hold Department Managers accountable for departmental costs
- Maintain inventory levels of food and paper products
- Participate in departmental meetings and communicate successes and opportunities
- Establish daily, weekly, monthly and quarterly sales projections
- Analyze P&L statements and create action plans for problem areas
- Assist in annual restaurant budget creation
- Teach Department Managers to meet budget and profit goals
- Complete other assigned duties or tasks as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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