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Assistant General Manager- Ontario International Airport (ONT1)
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
401(k)
401(k) matching
Dental Insurance
Health Insurance
Life insurance
Vision Insurance
Paid Time Off
growth potential
Job Description
PrimeFlight Aviation Services, Inc. is a renowned global provider of comprehensive airport support services on behalf of commercial airlines. With a presence spanning over 200 locations worldwide, PrimeFlight is deeply committed to delivering high-quality service and operational excellence within the aviation sector. The company prides itself on fostering a positive and respectful work environment where every team member's contribution is valued. Known for its stability and opportunities for career progression, PrimeFlight offers competitive pay scales and a robust suite of benefits, making it an attractive employer for professionals seeking long-term growth in the aviation industry.
The role of Assistant Ge... Show More
The role of Assistant Ge... Show More
Job Requirements
- 18 years of age or older
- Eligible to work in the United States
- Valid state-issued driver's license with an acceptable driving record
- Ability to communicate effectively in English
- Minimum 5 years of experience in customer management or sales
- Knowledge of the aviation industry
- Ability to use electronic devices such as iPads/tablets, computers, and mobile devices
- Pass background check and drug screening
- Eligibility to obtain necessary credentials and clearances
- Flexibility to work various shifts including nights, weekends and holidays
- Ability to lift up to 25 pounds
- Ability to sit for long periods
- Ability to hear and respond to audible alarms
- Ability to perform repetitive arm, wrist, hand or finger motions
- Specific vision abilities including close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
Job Qualifications
- 18 years of age or older
- Eligible to work in the United States
- Must have a valid state-issued driver's license with an acceptable driving record
- Communicate effectively in English (reading, writing, speaking)
- 5 years of customer management or sales experience
- Knowledge of the aviation industry
- Ability to access and interpret information in print and electronically, including the use of electronic devices such as iPads/tablets, computers, and mobile devices
- Effectively communicate with colleagues and clients, both in-person and through electronic means
- Pass a background check and drug screen
- Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal - as applicable)
- Flexible to work various shifts including nights, weekends and holidays
Job Duties
- Assist the General Manager in overseeing daily operations
- Implement strategies to enhance operational efficiency and customer satisfaction
- Coordinate with various departments to ensure seamless service delivery
- Manage staff training and development to maintain high service standards
- Oversee budgeting, financial planning, and cost control measures
- Ensure compliance with airport authority regulations and safety standards
- Develop and maintain strong relationships with airline clients and airport officials
- Monitor performance metrics and implement improvements where necessary
- Address and resolve customer complaints and operational issues
- Participate in the recruitment and selection of key personnel
- Implement technology solutions to improve operational processes
- Prepare and present reports on operational performance to senior management
- Employ problem solving abilities for issue resolution
- Stay informed about industry trends and competitive developments
- Demonstrate knowledge of the industry
- Lead special projects and initiatives to enhance service offerings
- Work under pressure to meet internal and external targets or deadlines
- Represent the company at industry events and meetings
- Exhibit vast experience in customer service
- Possess strong interpersonal skills for relationship building
- Exemplify PrimeFlight customer service and safety standards
- Perform any additional duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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