Assistant General Manager - NEW AC Scottsdale Old Towne
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $85,000.00 - $95,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling
Job Description
The AC Scottsdale Old Town is a premier hotel property currently in the pre-opening phase, located in the vibrant heart of Old Town Scottsdale. Known for its modern design, upscale amenities, and commitment to delivering a superior guest experience, this location promises to become a landmark in the hospitality industry within the region. With its close proximity to cultural attractions, dining, and entertainment options, the hotel is poised to attract both leisure and business travelers looking for stylish accommodations paired with exceptional customer service. The hotel's environment fosters innovation, dedication to quality, and sustainability practices that cater to contemporary traveler... Show More
Job Requirements
- Minimum of 3 years of experience in a supervisory or management role in hotel operations
- F&B experience highly desired
- strong communication, problem-solving, and interpersonal skills
- proficiency with computers and reservation/property management systems
- ability to remain calm and professional under pressure
- flexible schedule availability including evenings, weekends, and holidays
- some locations may require a drivers license and insurability to operate company vehicles
- bilingual skills are a plus
- ability to stand for extended periods up to 8 hours
- frequent use of hands and arms for typing, phone handling, and guest interactions
- occasionally lift or carry items up to 25 pounds
- ability to bend, stoop, kneel, reach, and climb stairs as required
- ability to drive motor vehicle with manual or automatic transmission
- clear verbal communication and professional appearance at all times
Job Qualifications
- Minimum of 3 years experience in a supervisory or management role in hotel operations
- strong communication skills
- strong problem-solving skills
- strong interpersonal skills
- proficiency with computers and reservation/property management systems
- ability to remain calm and professional under pressure
- flexible schedule availability including evenings, weekends, and holidays
- some locations may require a drivers license and insurability to operate company vehicles
- bilingual skills are a plus
Job Duties
- Lead by example and role model expected behaviors while projecting urgency in response to guest needs
- assist with the development of departmental budgets and manage expenses to achieve monthly and annual budgets
- ensure compliance with and achievement of brand standards
- ensure new hire onboarding and departmental job safety training is completed timely
- track and monitor guest satisfaction scores and comments and follow-up on guest concerns
- ensure appropriate departmental supplies are maintained and par levels managed
- ensure property standards are maintained through inspections and maintenance requests
- ensure proper and consistent inspections are conducted and logs maintained
- ensure all systems are working according to established standards
- utilize and maintain computer and tracking systems and provide employee training
- train and develop employees for promotional opportunities
- ensure proper security measures are in place to protect staff and guests
- accurately record and report employee time and pay data ensuring compliance with jurisdictional requirements
- work all functions within assigned responsibility to cover for breaks, absences, and staffing shortages
- perform other duties as specified by the General Manager on an as needed basis
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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