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Assistant General Manager / Lifestyle Coordinator
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $27.00 - $30.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive salary
Hybrid work
Flexible work arrangements
Work-life balance
Career growth opportunities
Training and mentorship
continued education support
cell phone stipend
Mileage reimbursement
Medical insurance
Dental Insurance
Vision Insurance
Flexible spending account
Pet savings
Pre-paid legal
Life insurance
voluntary life and disability insurance
Employee assistance program
401(k) retirement plan with company match
Financial and health education
Bereavement leave
Paid Time Off
Paid holidays
Job Description
Keystone Pacific Property Management, LLC is a distinguished property management firm headquartered in Irvine, California, with additional offices spanning Northern and Southern California, Colorado, and Idaho. Established in 1982, Keystone has established itself as an industry leader by delivering exceptional customer service and expert management solutions for a wide variety of community types, including planned-unit developments, condominiums, mixed-use properties, commercial enterprises, new project developments, large onsite communities, and master-planned association communities. The company is renowned for its commitment to excellence, innovative management practices, and fostering strong community connections that promote a high quality of life for residents across its portfolio.
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Job Requirements
- Valid driver’s license with clean DMV record
- reliable transportation and ability to drive to communities
- experience overseeing recreational programs preferred
- strong client service skills
- proficiency in MS Office and HOA software
- attention to detail
- positive attitude
- leadership and collaboration ability
- strong interpersonal and communication skills
- organizational and time management competence
- ability to manage multiple priorities and deadlines
- capability to work both independently and in teams
- flexible work schedule availability including weekends and evenings
- verifiable references
- ability to pass background check
Job Qualifications
- Must have at least two years of experience in facilities or events-related roles
- high school diploma or GED required
- bachelor’s degree preferred
- excellent client service orientation
- strong computer skills including MS Office and HOA software
- strong attention to detail
- positive attitude
- leadership and collaboration skills
- excellent interpersonal and relationship-building skills
- strong verbal and written communication
- effective organizational and time management skills
- ability to work independently and as part of a team
- willingness to work flexible schedules including weekends and evenings
- verifiable references
- ability to pass background check
Job Duties
- Provide exceptional customer experience and lead by example
- assist with front line service for residents’ needs
- greet residents and guests making them feel welcome
- update customer accounts in property management software
- purchase equipment and supplies within budget
- enforce HOA rules regarding membership, facilities, park, and amenities
- support General Manager with administrative duties
- oversee daily operations of lodge and community amenities
- design and execute HOA communications
- collect and distribute weekly announcements
- maintain HOA website in coordination with Webmaster
- manage event booking process
- manage HOA club registration and scheduling
- support e-newsletter creation and solicit content
- write materials on HOA activities and events
- research, plan, and implement lifestyle activities
- promote recreational offerings
- book amenities and secure equipment
- keep residents updated on offerings
- recruit and manage instructors, volunteers, and team members
- manage programs and events budgets
- produce calendars and brochures of events
- submit invoices for payment
- maintain records of recreational programs
- assist with annual recreation budget
- gather participant feedback
- adhere to Keystone’s core values and mission
- perform additional duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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