Assistant General Manager Hotel- Hampton Inn & Suites, Los Alamos, NM
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $28.00
Work Schedule
Weekend Shifts
Benefits
401k
Medical insurance
Dental Insurance
Vision Insurance
Company-wide discount
Employee Referral Bonus
Employee assistance program
Advancement opportunities
Job Description
Hampton Inn & Suites is a renowned hotel brand recognized for delivering exceptional hospitality and outstanding guest experiences. Located at 124 State Hwy 4, Los Alamos, NM, this particular Hampton Inn & Suites is part of a larger network of hotels that emphasizes comfort, quality service, and a welcoming atmosphere. The hotel caters to a broad range of guests, from business travelers to vacationing families, offering modern amenities and services that ensure a pleasant stay. Known for its commitment to excellence, Hampton Inn & Suites consistently upholds the brand’s mission, vision, and core values which focus on superior customer service,... Show More
Job Requirements
- Must be able to favorably represent the hotel to guests and community
- Operational knowledge of hotel functions
- Experience in budget management and accounting
- Ability to develop and motivate personnel
- Maintain high employee morale and training
- Responsible for inventory and proper use of materials
- Manage hotel equipment and facilities
- Handle revenues and enforce cash handling procedures
- Ability to lift, bend, and stand for extended periods
- Strong communication skills
- Team oriented and service dedicated
- Available to work weekends and holidays
- May use personal vehicle for business
- Valid Food Handler Card as required
Job Qualifications
- Operational knowledge of all hotel phases
- Budget and accounting skills
- Sales procedure knowledge
- Personnel selection, development and motivation skills
- Preferred CHA designation
- Ability to represent the hotel positively
- Skilled in employee relations
- Experienced in managing materials and products
- Responsible for equipment, building and furnishings
- Knowledgeable in revenue and cash handling procedures
- Good communication skills
- Team oriented
- Dedicated to excellent service
- Ability to work any day including weekends and holidays
- Valid Food Handler Card as required
- Spanish speaking skills a plus
- Ability to lift, bend and remain on feet for extended periods
Job Duties
- Promotes company mission, vision and core values
- Assists in developing operating budgets
- Sells potential guests both within the hotel and outside the hotel
- Meets and greets convention officers and other VIPs
- Creates and implements a marketing plan
- Maintains quality standards for guest room cleanliness and public areas
- Inspects at least 10 guest rooms per week
- Analyzes operations and meets with department heads
- Selects, trains, and develops department heads
- Counsels employees and establishes programs to improve morale
- Participates in sales, forecasting, quality control, and safety meetings
- Prepares timely reports and proposes improvement strategies
- Prepares annual capital improvements list
- Studies employee work assignments and manages staffing
- Approves overtime and manages payroll
- Controls hotel expenses
- Ensures property safety and sanitation
- Obtains competitive rate information
- Communicates with Area Manager and home office executives
- Adheres to company policies and brand standards
- Performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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