Drury Hotels Company, LLC logo

Assistant General Manager - Guest Services

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $37,300.00 - $50,400.00
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Work Schedule

Flexible
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Benefits

Incentives
career growth
Health and well-being
Retirement
Work-life balance

Job Description

Drury Hotels is a distinguished family-owned and operated hospitality company that has been delivering exceptional guest experiences since its inception in 1973. Founded as a small family business, Drury Hotels has expanded into a thriving national brand with over 150 hotels across 30 states and a family of more than 6,100 team members. Despite its significant growth, the company remains deeply committed to its core values of treating guests and employees like family, fostering a supportive and inclusive workplace culture where every team member feels valued and acknowledged for their contributions.

Drury Hotels is renowned for its dedication to e... Show More

Job Requirements

  • Passion to serve others and exceed our guests' expectations
  • Bachelor's degree in hospitality, business, or related field preferred
  • Minimum of one-year supervisory experience with demonstrated leadership success
  • Hotel experience preferred
  • Ability to lead and inspire a team
  • Strong commitment to quality and guest satisfaction

Job Qualifications

  • Bachelor's degree in hospitality, business, or related field preferred
  • Minimum of one-year supervisory experience with demonstrated leadership success
  • Hotel experience preferred
  • Strong leadership and team development skills
  • Excellent communication and interpersonal skills

Job Duties

  • Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service
  • Train, develop, and coach team members to achieve success in their roles
  • Deliver on key business metrics of quality, service, profitability, and team
  • Role model quality assurance best practices each day with the team and consistently meet or exceed all measures

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.