Assistant General Manager for Chef Daniel Humm x Charleston Place
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Professional development opportunities
Employee wellness programs
Job Description
BHC is a distinguished hospitality group with a strong reputation for excellence in the restaurant and hotel industry. Known for delivering exceptional guest experiences, BHC operates a range of premium dining establishments including Meeting at Market, a highly regarded restaurant celebrated for its quality service, innovative menu, and welcoming atmosphere. With a commitment to maintaining high operational standards and ensuring customer satisfaction, BHC fosters an inclusive and professional work environment where employees are empowered to grow and succeed. As a reputable employer, BHC values diversity, equal opportunity, and the professional development of its team members. The organization participates in E-Verify,... Show More
Job Requirements
- college or vocational degree required preferably in hotel/restaurant management sales or marketing
- minimum five years of experience in a leadership position in a 4- or 5-star restaurant with a minimum of three years of progressive management
- accounting budgeting and financial statement working knowledge
- proven leadership qualities
- full working knowledge of restaurant operations budgets and management
- ability to communicate with hotel guests suppliers and employees to their understanding
- knowledge of all applicable state/federal labor liquor and restaurant laws and regulations
- ability to provide friendly efficient and courteous service to guests
- ability to analyze written reports and prepare written or typed reports
- ability to access input and retrieve information on the computer system
- ability to work independently and exercise judgment to resolve personnel and production issues that arise during daily operations
- ability to handle the stress inherent in overseeing operations interacting with colleagues and resolving guest problems
- ability to work under pressure be organized self-motivated and work well with others
- strong positive attitude and ability to initiate a light conversation with guests
- knowledge of hotel property and operating hours of each guest service area basic knowledge of Charleston and the surrounding areas
- ability to provide legible communication
- must be able to complete work in a timely accurate and thorough manner
- ability to work effectively and relate well with senior management colleagues subordinates and individuals inside and outside the hotel
- understanding of the luxury hotel environment
- additional foreign language skills are a plus
- must be able to lift equipment supplies etc of at least 30 pounds
- must be able to resolve problems handle conflict and make effective decisions under pressure
- able to stand for extended periods especially during peak hotel hours or events
- clear vision is important for reading reports analyzing data and overseeing activities
- good hearing is necessary for effective communication with colleagues guests and stakeholders
Job Qualifications
- college or vocational degree preferably in hotel/restaurant management sales or marketing
- minimum five years of experience in a leadership position in a 4- or 5-star restaurant with a minimum of three years of progressive management
- accounting budgeting and financial statement working knowledge
- proven leadership qualities
- full working knowledge of restaurant operations budgets and management
- ability to communicate with hotel guests suppliers and employees to their understanding
- knowledge of all applicable state/federal labor liquor and restaurant laws and regulations
- ability to provide friendly efficient and courteous service to guests
- ability to analyze written reports and prepare written or typed reports
- ability to access input and retrieve information on the computer system
- ability to work independently and exercise judgment to resolve personnel and production issues that arise during daily operations
- ability to handle the stress inherent in overseeing operations interacting with colleagues and resolving guest problems
- ability to work under pressure be organized self-motivated and work well with others
- strong positive attitude and ability to initiate a light conversation with guests
- knowledge of hotel property and operating hours of each guest service area basic knowledge of Charleston and the surrounding areas
- ability to provide legible communication
- must be able to complete work in a timely accurate and thorough manner
- ability to work effectively and relate well with senior management colleagues subordinates and individuals inside and outside the hotel
- understanding of the luxury hotel environment
- additional foreign language skills are a plus
Job Duties
- assist the restaurant manager in overseeing all aspects of restaurant operations including staffing scheduling and inventory management
- be thoroughly familiar with all Meeting at Market menu items specials beverages etc
- maintain safe working conditions and practices
- conduct daily pre-meal meetings with service staff
- supervise the floor during operation coordinate all functions in the dining room during service
- set service staff schedules
- monitor and handle guest complaints ensuring guest satisfaction
- review departmental profits payroll expenses etc
- review and maintain other expense control sheets
- identify and implement methods for efficiency and reduction of payroll costs
- administer pay increases according to length of service performance evaluation and hotel policy standards
- assist in the development of new marketing ideas within the department
- prepare monthly quarterly and yearly budget forecasts
- conduct performance evaluations and disciplinary procedures
- expedite table turnover and table resetting
- coordinate and supervise the ordering of all Meeting at Market supplies conduct the monthly inventory of supplies
- negotiate with external vendors
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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