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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $67,416.00
Work Schedule
Standard Hours
Job Description
The Veterans Canteen Service (VCS) is a distinguished organization dedicated to serving the nation's Veterans for over 78 years. As part of the Department of Veterans Affairs, VCS operates retail and food service facilities within VA Medical Centers to support Veterans and their families. The service is committed to delivering exceptional customer experiences while providing meaningful career opportunities with a strong emphasis on work-life balance. VCS operates a variety of venues including cafeterias, retail shops, and beverage services that cater specifically to Veterans. Known for its service excellence and dedication to the Veteran community, the VCS offers a unique opportunity... Show More
Job Requirements
- Must serve a 1-year probationary period
- Participation in seasonal influenza vaccination program required unless exempted
- Selective Service Registration required for males born after 12/31/1959
- Subject to background/security investigation
- Resume must not exceed 2 pages in length
Job Qualifications
- Minimum of 1-2 years of direct food service and/or retail management experience
- Proven track record of building sales, increasing profits, and developing staff
- Hands-on leadership style with a strong emphasis on customer service and hospitality
- Proficient in Microsoft Office applications (Word, Excel, etc.) and experienced with POS systems
- ServSafe certification required (or must be obtained within 90 days of hire)
- A current, valid REAL ID is required to work with the Veterans Canteen Service
- Associate Degree in Business, Hospitality, or Management preferred (not required)
Job Duties
- Support the daily operations of the Patriot Café, Patriot Retail, and/or Patriot Brew within the VA Medical Center
- Supervise, train, and support assigned personnel to build a motivated, high-performing team
- Deliver and promote outstanding customer service standards to create a welcoming environment for Veterans, staff, and visitors
- Ensure food quality, sanitation, cleanliness, and product availability to maintain high safety and service standards
- Reinforce consistent adherence to established operational policies, procedures, and quality standards
- Assist in managing inventory control, labor costs, and budget performance to optimize efficiency and profitability
- Develop and implement local promotional programs to increase engagement and drive sales
- Report directly to the Canteen Chief, providing updates on operations, performance, and compliance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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