Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $25.50
Work Schedule
Split Shifts
Benefits
Paid vacation
Paid sick leave
Holiday pay
401K Program
Health Insurance
dental coverage
vision coverage
hotel discounts
Job Description
CMC Hotels is a Raleigh, North Carolina based hospitality company specializing in the development, acquisition, repositioning, and management of upscale limited service, extended stay, and full-service hotels. Known for operating market-leading properties, CMC Hotels consistently exceeds both operational and financial expectations while delivering an exceptional guest experience. The company is committed to excellence in hospitality, striving to surpass guest expectations through outstanding service and innovative management. At the core of CMC Hotels' philosophy is the belief in 'Growing People.' The associates are considered the heart of the organization, with an emphasis on recognizing and fostering employee growth and success. This... Show More
Job Requirements
- Be self-motivated and able to work independently
- Strong work ethic and a desire to succeed
- Knowledge of MSI operating system a plus
- Must be flexible and able to work split shifts or fill-in shifts when associates call out
- Clean background check, and reliable transportation a must
Job Qualifications
- Minimum Associates degree
- Minimum of two years hotel front desk supervisory experience or 4+ years hotel front desk operations
- Must possess solid basic accounting and math skills
- Be comfortable with computers
- Have excellent customer service and communication skills
Job Duties
- Responsible for all operations of the front desk and guest services, including staff training, meetings and shift scheduling
- Required to tend to customer complaints and queries in a pleasant and levelheaded manner
- Maintain working relationships and communicates with all departments
- Verifies that accurate room status information is maintained and properly communicated
- Updates group information, maintain, monitor and prepares group requirements
- Works within the allocated budget for the front office
- Enforces all cash-handling and credit policies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter