Dallas Stars

Assistant General Manager, Court Sports - StarCenters Multisport

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Paid holidays

Job Description

The hiring establishment is a dynamic sports and recreational facility known as StarCenter, which focuses on providing high-quality recreational opportunities through basketball, volleyball, and pickleball leagues, camps, and clinics. StarCenter is committed to fostering a community-driven environment while promoting active lifestyles. This facility emphasizes exceptional customer service and engaging experiences for all sports enthusiasts and participants across various age groups. As a reputable, busy sports center, StarCenter is dedicated to the success of their programs and the satisfaction of all patrons. They manage multiple sports leagues, manage camps and clinics, and hold special events, all conducted with the goal of... Show More

Job Requirements

  • Ability to work nights, weekends, holidays and special events
  • Proven organizational and time-management skills
  • Excellent communication skills
  • Ability to work independently and as a team player
  • Physical ability to stand, walk, lift up to 50 pounds and perform various physical tasks typical of a sports facility
  • Good working knowledge of Microsoft Excel, Word, PowerPoint and Outlook
  • College degree or equivalent experience
  • Experience or strong interest in basketball, pickleball or volleyball

Job Qualifications

  • College degree or equivalent experience is recommended
  • High level of basketball, pickleball and/or volleyball is recommended
  • Strong work ethic and positive attitude with outstanding interpersonal skills
  • Proven organizational and time-management skills with excellent attention to detail
  • Excellent written and verbal communication skills
  • Ability to work nights, weekends, holidays, and special events
  • Ability to work independently and as a team player
  • Must have a good working knowledge of Microsoft Excel, Word and PowerPoint and Outlook

Job Duties

  • Collaborate regularly with the General Manager on day-to-day facility operations
  • Make sure staff are properly trained in customer relations and retention techniques
  • Oversee all training programs for front desk and event staff
  • Develop new business opportunities and promote revenue growth, while maintaining existing income sources
  • Manage and ensure the financial success of the Future Stars Recreational Volleyball and Basketball Leagues, including scheduling officials and ordering uniforms and awards
  • Help manage all internal camps and clinics
  • Build and maintain strong relationships with the community and local organizations
  • Handle daily deposits, prepare reports as requested by Multisport management, reconcile facility logs, and manage orders and inventory for facility supplies
  • Process and verify payroll information for direct reports
  • Create and manage a contact database for all event guests to support promotional activities
  • Create manager-on-duty schedules
  • Assist in negotiating and analyzing all facility related contracts and court rentals
  • Be an on-site lead for special events as required
  • Training and delegation of game schedule audits, court maintenance in system
  • Cash management for all POS systems regarding court sports
  • Serve as Manager on Duty for a minimum of four prime time shifts per week including weeknights and weekends

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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