Assistant General Manager - College Park - 2686

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts

Job Description

The Assistant General Manager position is a pivotal leadership role within a dynamic restaurant environment, specifically offered within Ruby Tuesday, a renowned casual dining restaurant chain known for its quality food and commitment to customer satisfaction. Ruby Tuesday has long been a staple in the hospitality industry, recognized for its inviting atmosphere, fresh ingredients, and dedication to consistently delivering a remarkable dining experience. As a well-established company in the restaurant sector, Ruby Tuesday provides opportunities for career growth and development within a supportive and team-oriented culture.

The Assistant General Manager serves as the second highest on-site management level at t... Show More

Job Requirements

  • Must be at least 21 years old
  • High school diploma or high school equivalency required
  • Bachelor's degree preferred
  • Prefer 2 years of hands-on restaurant management experience
  • ServSafe Certified preferred or able to obtain certification prior to completion of training
  • Valid driver's license
  • Commitment to excellence in friendly service
  • Proven ability growing sales
  • Ability to inspire and motivate others
  • Able to analyze issues and problem solve
  • Sets clear goals for themselves and their team
  • Demonstrates strong verbal and written communication skills
  • Foster collaboration and teamwork within your team

Job Qualifications

  • High school diploma or high school equivalency required
  • Bachelor’s degree preferred
  • Prefer 2 years of hands-on restaurant management experience
  • ServSafe Certified preferred or able to obtain prior to completion of training
  • Valid driver's license
  • Commitment to excellence in friendly service
  • Proven ability growing sales
  • Ability to inspire and motivate others
  • Able to analyze issues and problem solve
  • Sets clear goals for self and team
  • Demonstrates strong verbal and written communication skills
  • Fosters collaboration and teamwork within team

Job Duties

  • Manage, supervise and direct all hourly employees including their daily activities, work assignments, time off requests, and unique needs
  • Conduct periodic performance evaluations, coaching, and offer corrective discipline and counseling as necessary
  • Observe kitchen operations and promptly address any issues out of alignment
  • Direct employees' work including setting hours, weekly schedules, and task assignments before, during, and after restaurant hours
  • Drive sales and guest satisfaction while managing food costs, inventory levels, utility usage, and health department ratings
  • Ensure food quality by maintaining high levels of cleanliness, organization, storage, and sanitation of food products
  • Execute the CHARM Service Model consistently with every guest
  • Provide, direct and schedule training for front and back of house to ensure all team members are knowledgeable about company policies and procedures
  • Supervise production and preparation of food and beverages according to established recipes and procedures
  • Resolve guest recovery situations using discretion
  • Follow Operations Playbook to maintain consistent daily operations and address staffing compliance issues
  • Utilize digital manager logbook to communicate shift notes, product needs, equipment repairs, and staffing information
  • Enforce security measures to maintain the safety of employees and guests, including counseling or discipline when appropriate
  • Manage and recommend cost control measures for food, supplies and liquor expenses, conduct weekly inventory and recommend adjustments
  • Understand, manage, and practice safe food handling procedures and enforce these for all staff
  • Adhere to company policies, procedures, wage and hour regulations, and filing responsibilities
  • Ensure all equipment is maintained and repaired as needed to prevent accidents
  • Manage processes including line checks, pull thaw, prep lists, food inventory, beverage costs, and truck orders
  • Coach team to ensure food and beverages meet recipe specifications on portion, preparation, and presentation
  • Maintain valid food safety certification and local compliance certifications, securing new certificates when necessary
  • Execute new initiatives including new product and menu rollouts demonstrating creativity and initiative
  • Live core company values daily: Be Real, Do Good, Walk Together

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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