Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,000.00 - $72,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
performance bonuses
Career development opportunities
Job Description
Buffalo Wild Wings is a popular American casual dining restaurant and sports bar franchise known for its flavorful wings, variety of sauces, and a vibrant social atmosphere that attracts sports enthusiasts and families alike. Established with a commitment to offering high-quality food and exceptional customer service, Buffalo Wild Wings has grown into a well-known brand with a strong presence across multiple locations. The company prioritizes creating a fun and engaging environment both for its guests and team members while maintaining operational excellence and profitability. The Bakersfield, CA location at 5677 Gosford Rd is currently seeking an Assistant General Manager (AGM)... Show More
Job Requirements
- Completion of high school education or equivalent
- valid driver's license to travel between units
- satisfactory background check
- ability to lift 50 pounds regularly
- 2 years of restaurant or retail management experience
- experience managing a restaurant with a full bar preferred
- completion of Buffalo Wild Wings Management Certification program
- proven ability to manage multiple departments
- strong organizational and communication skills
- motivated and self-directed
- ability to maintain confidentiality and enforce company policies
- capability to work in fast paced environment
- physical ability to perform lifting tasks
Job Qualifications
- Minimum 2 years restaurant or retail management experience
- experience managing a restaurant with a full bar preferred
- completion of Buffalo Wild Wings Management Certification program
- successfully managed each department including Greeter/Cashier, Hospitality, Bar and HOH for a minimum of three periods each
- strong organizational skills
- professional written and verbal communication skills
- motivated and results driven
- ability to create a fun and exciting environment
- skilled in basic math computations
- track record of managing multiple priorities in a fast paced environment
- ability to maintain confidentiality and enforce company policies
Job Duties
- Assist General Manager with overall restaurant staffing planning
- assist other managers with hiring decisions for all departments
- conduct informative, focused weekly manager meetings with General Manager
- create, develop and implement incentive programs and contests with Department Managers
- motivate Team Members to participate in company promotions and incentives
- provide performance feedback and recognition to Department Managers and Team Members
- coach managers on effective performance management procedures
- assist with performance management and development of assigned Department Managers
- actively identify techniques to attract new guests
- manage the restaurant's Guest Comment program and handle guest complaints
- facilitate and ensure adherence to new food product rollouts
- ensure quality standards, recipe adherence and portioning are met
- communicate operational areas of opportunity to Department Managers
- coach managers and Team Members on quality, service and cleanliness standards
- analyze performance measurement tools and troubleshoot issues
- create and implement action plans to address problem areas
- conduct administrative functions including invoice entry, inventory and end of day procedures
- manage repair and maintenance programs
- hold Department Managers accountable for departmental costs
- maintain proper inventory levels of food and paper products
- participate in departmental meetings and assist with communication
- establish daily, weekly, monthly and quarterly projections
- understand P&L statements and create action plans
- assist in annual restaurant budget development
- teach Department Managers profit goal achievement and problem-solving
- complete other assigned duties or tasks as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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