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The Buttery

Assistant General Manager- Bryn Mawr

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

career growth
dynamic work environment
401k
PTO
Sick Time
Health Insurance
Food and beverage discounts

Job Description

The Buttery is a renowned local establishment that embodies much more than just a place to eat. It is a vibrant community hub that combines a welcoming local eatery, a village bakery and patisserie, and an exceptional specialty coffee shop, all within a unique retail environment. This blend creates a distinctive atmosphere where quality, comfort, and togetherness thrive. At The Buttery, the mission goes beyond serving exceptional food and drinks; it is dedicated to fostering care and warmth through outstanding hospitality. As a collective of passionate individuals, the team is committed to building a healthy business by crafting exceptional culinary... Show More

Job Requirements

  • 2+ years of café or coffee shop management experience
  • Proven leadership skills
  • Exceptional customer service mindset
  • Strong organizational and financial abilities
  • Excellent communication skills
  • Passion for high quality food and beverages

Job Qualifications

  • 2+ years of café or coffee shop management experience with a strong foundation in food and beverage operations
  • Proven leadership skills with the ability to motivate support and guide a team in a fast-paced environment
  • Exceptional customer service mindset dedicated to creating a warm high-quality guest experience
  • Strong organizational and financial abilities including multitasking budgeting cost control and reporting
  • Excellent communicator adaptable and comfortable collaborating with staff customers and vendors alike
  • Passion for quality a genuine passion for high-quality food beverages and customer service

Job Duties

  • Lead daily operations of the store and café in conjunction with the General Manager and foster a positive efficient team environment
  • Ensure exceptional customer service handling inquiries and resolving issues to uphold a welcoming and professional guest experience
  • Oversee staffing and scheduling including training coaching and performance support while managing labor to meet operational and budget goals
  • Support financial and operational goals monitoring sales COGs labor and expenses and identifying areas for improvement in workflows and profitability
  • Maintain product quality and merchandising supporting food and beverage prep menu development inventory and retail display standards
  • Ensure health and safety compliance keeping all front- and back-of-house spaces clean organized and up to code
  • Collaborate on marketing and promotions assisting with initiatives that drive customer engagement brand awareness and sales

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location